wrote: wrote: It should remember it as I believe the only way to stop this is to delete some hidden files on your PC.
hmmmm thats weird then, i have to login everytime. any suggestions as to a fix?
Fully delete the app then reistall as something is not quite right with either the installation or something you are running on your PC (like security software)
Hi,
I have the Sky+ app downloaded on my iphone SE. It was working fine until a couple of days ago. Now, I can record programmes and watch on skygo but the remote doesn't work to change channels or access planner.
Any ideas??
If i go to box sets for Sky Atlantic they have GOT S01, S02, S04, S05, S06, S07 & S08 so I guess S03 is not available maybe you could email verwer relations to ask why
viewerR@sky.uk
You can view them via search but good luck with the messed up search results being completely random.
Trying to set up SkyGo on tablet and keep getting error code. Wont let me add it in numbers so having to spell it: two,zero,one,six,zero,zero,two,zero. Have uninstalled and reinstalled and no change. Please help! Thank you.
Sounds like you may have changed the parental controls and turned off the 'share what's on this box' option?
If you do uninstall the app I would also delete anything Cisco related and that includes the hidden files mentioned in this article
Hi Ian Paul,
Thanks for reply but unfortunately it isn't that simple. I checked that and all ok on that front.
Des D
Have you tried a box reboot and also a broadband router reboot since this started happening ?
Is this happening when you load up Sky Go or when watching live tv or on demand content ?
i load the app. it checks for updates then i click on something to watch and just get that error code eveytime. have never been able to view anything on the app.
As it hasn't worked after a reboot and full uninstall and install again is the next step:
Make sure the Sky Go desktop app is closed before trying to uninstall it.
Windows 8.1 or later
Windows 8.1 or later
First, you’ll need to make sure you can view hidden files. To do this, open your ‘file explorer’, select the View tab then make sure there’s a tick next to Hidden Items, under the Show / hide option. Now, delete the remaining folders. To do this, still in ‘file explorer’:
Once you’ve finished, empty all Sky Go and Cisco folders from your Recycle Bin.
Reboot your PC and then go to Sky.com and follow the on screen steps to reinstall the Sky Go desktop app..
I've got a severe echo using the new sky go app making things unwatchable on my laptop (windows 10) also. Read loads of bloggs but no one seems to have a cure. :-(
I've tried the box reboot-no change
I'll try a router reboot.
Tnx Caesaroma
I have followed the suggested steps and still no joy.
Still very frustrated at the lack of engagement and no communications from Sky.
I can only assume they are hiding and don't respect their customers when they have problems to solve!
Please can someone help me.
I am away alot in a caravan and would like to watch live sport but the stuttering I get on my laptop makes it very frustrating.
Why with all the so called expertise Sky has on its books can this problem not be sorted.
Any answers ????
Does your laptop meet these minimum requirements ?
Thank you . Just checked and as it's a new laptop the answer is yes.
If only sky could give us want we want. Seriously thinking of quitting.
Thanks again.
What’s the speed of your connection at your caravan?
I've had this problem since January-I bought a new laptop because I was told that was the problem-it wasn't. I'm told today that my new laptop is suitable. Despite speaking to a number of experts I get a variety of responses the latest being -it will be fixed at the end of August!
I'm sure the experts are fed up with the calls they're getting. I don't understand why Sky told own up that they have aa dudd product.
Drive
