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Re: Error Code PFE 9004

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Are you on WiFi. ? Try it with your box downpowered I believe there is a bug in the sky software our issue was due to box not having a signal we couldn't watch live TV due to the app seeing our box unplugged box and works .


Re: Sky No Go :-(

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Are you on WiFi. ? Try it with your box downpowered I believe there is a bug in the sky software our issue was due to box not having a signal we couldn't watch live TV due to the app seeing our box unplugged box and works .

pfe 9004 temp fix

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If your having issues with sky go when only on WiFi there appears to be a bug in the software when it can see the box.

 

Our issue was our box doesn't have reception due to some idiot putting scaffolding up next door and the live stream on skygo  just would error out un plugged the box and worked 

 

Sky sort it out.....

Re: Sky go app

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Now your TV service has been installed you should be able to watch the same content via the app that you can see via your Q box, prior to that you would have been give free access to everything.

Re: Sky Go upate problems again

SkyGo Device PIN confusion

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How do you setup a device only PIN number on android phones without affecting the TV PIN associated with my Sky account. Some programs downloaded directly to my phone eg City on a Hill cannot be viewed on my phone unless a separeatePIN is entered. This not the TV PIN.

The link given in an April post is rather confusing  -  or is it just old age catchjing up with me?

Re: SkyGo Device PIN confusion

Re: Sky Go not working, now receiving Error Code: PFE9004-IH Can someone help ?

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Me too right in the middle of the football, the app is rubbish keeps doing it ane buffering, device is hardwired internet is working perfectly.


Error message on laptop when playing skygo

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Error code PFE 4218 showing when I try to view

Re: Sky Go not working, now receiving Error Code: PFE9004-IH Can someone help ?

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Trying to use this useless app for the first time. Can't download because get error 3-25 and can't play because I get error 24 or sometimes 7.

Does it ever actually work?

Re: sky go buffering

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Sky says please provide as much info as you can as your more likely to receive a response, so 6 pages of this and no response!!!

Just watched 3 hours of darts on BBC I player with no interruption. 

Watching footy (on 401 tried 402) on sky go  and the issue continues.

It's not like we have a service provided from Poundland, where expectations would be low, this is supposed to be a global brand and we should not be expected to try different things (See previous posts) to sort this.

Please please it was fine throughout the summer, so what have you done????

Any answer would be appreciated instead of your perceived head in the sand mentality.

Problems with sky go

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My daughter wants to use sky go on her iPhone but having signed in she gets a message to update your subscription. Any ideas guys?

Wrong postcode when registering sky go

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When setting up sky go, my son put wrong postcode (used his own) in error when pairing up with sky box. How do I change it as he doesn't have a current subscription 

Re: sky go buffering

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Buffering every 2 minutes for the rugby games this morning. Posted multiple pics of said buffering to the so called help team on twitter. No responce at all.

Low res picture quality since last update?

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Since the last update the picture quality has been terrible. On any device its now low res only, previous to the update it used to be HD with no problems, it's unwatchable on my pc monitor because its so low res even when watching on my phone it looks terrible. I've switched back to the Q app and it's picture quality is still HD unfortunately there isn't a Q app for windows 10.

What happened? 


Re: Wrong postcode when registering sky go

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To get it changed the account holder will have to contact Sky support.

 

 

Re: Error message on laptop when playing skygo

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For this error if you can try contacting to a mobile hotspot and then disable it and try again or make sure that any firewalls you have running are letting the app through and are not blocking it.

Re: Problems with sky go

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Thanks for that. It looks like she's trying to watch a boxset which I don't subscribe to. 

Purchased film unable to watch on Sky Q app

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Hi.

I purchased a film as buy and keep on my Sky Q box, and it's appeared on both boxes fine. However I've tried downloading this on my device (iPhone) via the Sky Q app and although I can see the film in purchased, I can't download it to watch offline. Is there a way I can download this as I've purchased it to keep? 

Re: Purchased film unable to watch on Sky Q app

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You should be able to watch any films you have purchased via Buy and Keep on the Sky Store app.

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