The MySky app has never worked properly. Sky have promised to call me but have not. I first reported this problem in November or December 2019.
Sort this out Sky or i will be cancelling my mobile and TV accounts.
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MySky app does not work
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Latest sky go on pc - error code PFE 9027-IH
Since the latest update, yesterday my sky go stops with this error code after 30-45 mins.
It worked fine before and nothing changed in my setup. Wired connection. Restarting the app fixes the issue so the app needs restarting all the time.
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Re: Latest sky go on pc - error code PFE 9027-IH
Have you tried an uninsall of the app and the hidden folders it uses to see if this fixes it for you and stops the need for you to keep restarting it ?
Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:
Sky
Sky Go
And if it is present the Cisco folder is App\Data\LocalLow. Empty your recycle bin.
Reboot your PC and then download and install the Sky Go app again.
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Lost sky go from laptop. Deleted & reinstalled many times it just wont work, fine on Kindle though?p
Can't get sky go on my laptop. Was asked to instal new app months ago, & have done it many times since. Still
"No Go"!
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Re: Channels missing
thank you this is really useful to know
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Re: Lost sky go from laptop. Deleted & reinstalled many times it just wont work, fine on Kindle
What is actually happens when you go to use the app ?
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SKY Go on iPad gets stuck when downloading a movie with message 'Downloading'
hello
my Sky Go is not working very well lately. The download of the movies is so slow and painful. Sometimes it works but sometimes gets stuck in for ever with either of these messages near the movie that i am trying to download:
downloading
downloading 0%
It is not way to get out of it even if I restart the app, reconnect the WIFI...nothing works! apart from deleting the download so the next one queued starts, or not. Now even crashes and cannot do anything!
some info:
Sky Go app is upgraded to latest version 20.6.1
I am a SKY customer and i am logged in so that is OK
my iPad is a bit old with iOS version is 9.3.5 , as it is an old one is not possible to upgrade it further
I am fully connected to the WIFI at home and it works OK, same WIFI i am using to send this message
I have 26GBs available of space
VPN is not Connected
Please help, I am travelling soon anad would like to download the movies to see but dont know what to else to do
Thanks in advance
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Sky vip
Tried entering two prizes and see errors on both. Won't accept details and claims I'm not signed in when I am
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Run test
When I do a test my the app for speed check i get this in pic that I'm connect wired but I'm not my phone is wireless
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Has my old details
I used to be with Sky. Now I have returned back to sky for my tv/broadband/phone. But when I download my sky app it seems to remember my old details. As the app has been stored in the cloud I cannot seem to download a fresh one! And when I try and log in as if a new client it remembers my email address as that has not changed
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It doesn't work
My Sky app doesn't work properly the homepage doesn't load and neither does the VIP area. Frustrating
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Re: Has my old details
Can you not delete it from the cloud so you can download a fresh copy from the app store.
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Re: Sky vip
Perhaps try deleting the app then installing it once more.
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Re: Has my old details
How do you delete apps from cloud???!
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Re: Lost sky go from laptop. Deleted & reinstalled many times it just wont work, fine on Kindle
It starts at checking for updates
Then unable to load configuration
A sis to getGo to troubleshooting ( done several times) no change
Error code 200 in same message
Thanks Ceasar.
Regards Ra
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Re: Has my old details
No idea so perhaps try googling it, so something like "delete files from cloud iphone" or whatever device you have.
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Re: Lost sky go from laptop. Deleted & reinstalled many times it just wont work, fine on Kindle
This fix for error 200 is usually to uninstall the app and the hidden files and folders it uses.
Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:
Sky
Sky Go
And if it is present the Cisco folder is App\Data\LocalLow. Empty your recycle bin.
Reboot your PC and then download and install the Sky Go app again.
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Sky go 60-1 error
What are you doing about error 60-1 on sky go very frustrating I've uninstalled and reinstalled app don't have sky q what you suggest
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Upgrading Sky Sports Mobile TV Subscription?
Hi All.
I'm currently subscribed to the £5.99 Sky Sports Mobile TV subscription...
Does anyone know how to upgrade to the £10.99 subscription?
Many Thanks
Andy
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Re: Lost sky go from laptop. Deleted & reinstalled many times it just wont work, fine on Kindle
Hi
Which username are we to use? Microsoft: sky account: email
Regards
Ray
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