I have exactly the same problem. Sky app worked fine for years and then suddenly it wouldn't load and gave an error code. So I've uninstalled and reinstalled closed down and rebooted loads of times as instructed. All the app does now is it tries to start up, shows the blue square with white triangle, then it disappears. Then nothing. I don't have citrix on my laptop so it can't be that. I'm at my wits end honestly. Please help us Sky!
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