As per title,can anyone point me in the right direction to get the remote working on the android app as ive never had it working before.
My sky q box and phone are on the same network,ive rebooted the box (many times,especially after last nights outages),reinstalled the app but still when i click the remote control icon it searches for boxes then just gives the error messages No Boxes Found An error occurred and we were unable to find a sky q box.Tap below to search again.
I can send a request to download programs to my box from the skygo app so the app is definitely able to communicate with the box,but the remote feature has never worked.
Anyone got any ideas to help,thanks