@DCG50 dogwhistlesoundwrote:I had some issues recently with EE full fibre broadband when occasionally BBC TV channels would disappear from the TV Guide on Sky Go on my iPad and iPhone. Along with other issues, I decided to return to BT business Broadband and the equipment was updated today. Unfortunately the issue of the disappearing BBC TV Channels has now become permananet. I have tried all the logical things like restarting the hub, the Sky Q box etc and have ensured that everything is correctly connected to the correct network through the settings. This is very frustrating. Any help would be greatly appreciated.
It's highly frustrating that BBC channels are permanently missing from Sky Go on your mobile devices after switching to BT Business Broadband, despite basic troubleshooting. This points to potential issues beyond basic connectivity, likely related to **DNS resolution**, how **Sky Go determines your location for geo-restrictions**, specific problems within the **Sky Go app or your account**, or how your new BT router handles **IPv4 vs. IPv6**. You should investigate these areas to pinpoint the cause.