wrote:
You've got the desktop icon because the browser version will be shut down permanently in the very near future. It used Silverlight which is not longer being developed by Microsoft and isn't supported by many browsers any more.
rscott that's fine if the desktop icon was working but it doesn't, they need to keep all options available until they sort out this rubbish. I have now tried on 3 consecutive days to login into sky go using this icon and it doesn't work. There is no point in having a "nice" litlle instruction when you login telling you to download the desktop icon when the system is failing every time. Either fix the issue with the desk top or allow people to login via their browsers. At the moment they aren't doing either and everyone is frustrated by it, they also aren't even offering any workable solution to these issues. Ask your self why a person can logiin to use the BBC iplayer system on either windows 10 or 7 without any issues. Ask your self why a person can login into the ITV hub on either windows 10 or 7 without any issues. Then ask your self why a company the size of SKY can't get their iplayer system to be workable. If the BBC, ITV and even All4 have workabale systems why doesn't Sky? It has to say something about the route and system Sky have chosen for their iplayer. Now it may be they have to have a different workable system due to the variety of channels they offer, however when people pay for this variety they expect to get a system which works. They need to sort out the issues and offer proper help and guidence for all the different OS platforms.