I think I will bin them and move to other online content providers as well. I'm tired of fiddling around and spending money on a system that was obviously developed by incompetent programmers and testers with zero acknowledgement of problems or support from the people that I pay for the service.
Jeez, I've spent twenty five years running software and hardware development and I'd be hanging my head in shame if I'd been responsible for this load of rubbish.