I've been keeping up with everybody's progress - or lack thereof - during the past week but haven't posted anything as I've been dealing with the major problem of trying to get broadband speed high enough to stream video from anywhere, despite having been sent a nice new router...
On my Windows 7 machine the app is working and at least I can download though it took 42 minutes for a 54 minute episode one day last week.
There was a nasty moment this afternoon when I tried to play something I'd downloaded and it threw up a 9903 error relating to video capturing software - it turns out that having Microsoft Snipping Tool on the Taskbar counts as having video capturing software installed.
The problem is also affecting Mac users.
I removed the offending accessory from the Taskbar and I can play again.
This wretched app is just causing one problem after another since they forced us to use it.