So most e-mails i receive from sky will quote my e-mail address as my sky I.D. which is what i always use throughout sky's online services, however occasionally an 8-digit number that means nothing to me is quoted as my sky I.D. instead.
This has been going on for ages now so today i checked my trusty dusty old record sheet & sure enough there's an old scribble there "Sky Go I.D. xxxxxxxx".
If i launch the app on my android phone it asks for "E-mail or Username" & the 8-digit number isn't recognised, only my e-mail address.
Likewise if i launch the app on my ps3 it asks for "Sky iD" & again the 8-digit number isn't recognised, only my e-mail address.
Can anyone explain what's going on here?
Is it that i must have changed the specific Sky Go I.D. at some point & i'm just not remembering doing it?
If i did change it to my e-mail address, why are some e-mails from sky still quoting the old 8-digit number & more importantly describing as my sky I.D.?
If such a thing as a specific Sky Go I.D. does exist, why are the apps asking for my e-mail address or Username?
This has been going on for ages now so today i checked my trusty dusty old record sheet & sure enough there's an old scribble there "Sky Go I.D. xxxxxxxx".
If i launch the app on my android phone it asks for "E-mail or Username" & the 8-digit number isn't recognised, only my e-mail address.
Likewise if i launch the app on my ps3 it asks for "Sky iD" & again the 8-digit number isn't recognised, only my e-mail address.
Can anyone explain what's going on here?
Is it that i must have changed the specific Sky Go I.D. at some point & i'm just not remembering doing it?
If i did change it to my e-mail address, why are some e-mails from sky still quoting the old 8-digit number & more importantly describing as my sky I.D.?
If such a thing as a specific Sky Go I.D. does exist, why are the apps asking for my e-mail address or Username?