Update on all files if you have this issue please call sky and Quote the error 9004 sky go and ask the advisor to go to Article " Sky Go troubleshooting " and have them read Section 4 ...
Hope this helps
your friendly hood Sky Advisor
wrote: Went to use Sky Go yesterday as off on holiday and wanted some films on laptop (Windows 10) to watch whilst away.
Was forced to download the new Sky Go app....downloaded fine, looked all ok - able to stream all fine.
Downloaded a bunch of films - no problem.
Tried to watch a downloaded film - comes up with an error box - PFE 9004.
Spent nearly on hour on the phone to Sky....reboot, restart, uninstall \ reinstall (lost all my downloads - Thanks!) - still get the same error. Support unable to help, has been referred to their technical team...managed to miss the return phone call and now away so have limited resources.
Anyone seen this error before ?
Anyone seen this error
wrote: Went to use Sky Go yesterday as off on holiday and wanted some films on laptop (Windows 10) to watch whilst away.
Was forced to download the new Sky Go app....downloaded fine, looked all ok - able to stream all fine.
Downloaded a bunch of films - no problem.
Tried to watch a downloaded film - comes up with an error box - PFE 9004.
Spent nearly on hour on the phone to Sky....reboot, restart, uninstall \ reinstall (lost all my downloads - Thanks!) - still get the same error. Support unable to help, has been referred to their technical team...managed to miss the return phone call and now away so have limited resources.
Anyone seen this error before ?
Anyone seen this error
wrote: Went to use Sky Go yesterday as off on holiday and wanted some films on laptop (Windows 10) to watch whilst away.
Was forced to download the new Sky Go app....downloaded fine, looked all ok - able to stream all fine.
Downloaded a bunch of films - no problem.
Tried to watch a downloaded film - comes up with an error box - PFE 9004.
Spent nearly on hour on the phone to Sky....reboot, restart, uninstall \ reinstall (lost all my downloads - Thanks!) - still get the same error. Support unable to help, has been referred to their technical team...managed to miss the return phone call and now away so have limited resources.
Anyone seen this error before ?
Anyone seen this error