I receive sky vip emails, inviting me to take rewards but I cannot see or access any rewards. I have been told in conversation with sky that I have not taken up my free movie reward, I really would like the top trumps for my 7 year old but again they are not showing on my vip section of the app. I have tried signing out and back in, I have the most up to date version, I have uninstalled and reinstalled but they are simply not there. I have looked on my account via the tv, I have looked at my account on the website. Please help. I feel like I am missing out!
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