I found out how to fix the problem below if anyone is interested - The problem is that the recent Silverlight version downloaded is somehow defaulted to run on 'WINDOWS XP Vista' . You can do the below but I just right clicked on the Silverlight program (after locating it on START/ALL PROGRAMS ) and just carried out the tasks from point 4 downwards (because I had already downloaded and run the most current Silverlight version).
- Uninstall Silverlight (SL).
- Download SL from the Microsoft site to a folder you can easily find (do not run SL yet).
- Restart your computer.
- Right click on the SL download file and select properties from the menu.
- Open the Compatibility tab.
- Click the Change settings for all users button to display another dialog:
- Change compatibility to Windows 7 by checking the box and selecting Windows 7.
- Check Run this Program as an Administrator.
- Click Apply.
- Click OK to close this dialog.
- Click OK to close the original dialog.
- Install SL by right clicking and selecting Run as Administrator (may not have to do this but this is what I did, just I case).
- Run INTERNET EXPLORER 11
- Login to Watch Sky.