You need to dig in your account settings and confirm you have updated Both the Sky house hold Billing email address and the Sky ID Marketing address details... on the link below...
https://secure.sky.com/mydetails
there are 2 boxes for emails...
You need to dig in your account settings and confirm you have updated Both the Sky house hold Billing email address and the Sky ID Marketing address details... on the link below...
https://secure.sky.com/mydetails
there are 2 boxes for emails...