@MarkGoldsmith wrote:
@mr.tickle wrote:
@MarkGoldsmith wrote:Likely affected by the widely reported Microsoft technical issues which is affecting many companies globally including Sky https://news.sky.com/story/outages-latest-airports-business-and-broadcasters-experiencing-issues-worldwide-13180821
Is there any technical explanation, though? I'm skeptical.
I have the "problems connecting you" 001 error myself on my PC.
I do not use the affected software on my PC - Crowdstrike - it's running perfectly fine.
It's not at Sky's end, because Sky Go on my mobile phone is working perfectly.
If Sky are running Windows machines in the backend to serve up some of the content/services, and they have Crowdstrike installed, those machines are basically dead and unable to boot up. Its quite possible that some of the services/content is served from linux based hardware and is thus unaffected. This would likely explain why some channels and services are available from Sky and others haven't been until they are able to fix each service one by one.
I guess also possible Sky don't have Crowdstrike installed on all their Windows machines ( but i'd suspected they probably do, as i'd be surprised if that wasn't a corporate security poilcy).
Until this issue is resolved it will likely be hard to determine if an individual issue has been caused by this or not.
As I said, it works perfectly on my mobile, so that shows my problem was not a Sky's end.
I've uninstalled and reinstalled, and my PC's Sky Go is now back up and fine again.
No, Sky would have made an announcement if "Sky Go" was affected by today's Crowdstrike fiasco - and there would have been thousands more posts from users too. IMHO of course 🙂