Hi,
Happily used Sky Go on my PC, watching it on my laptop screen whilst working on documents on a secondary screen. At on epoint, I took a screenshot of what I was working on - and the screenshot appeared to pick up both screens.
Shortly after, I got a message that Sky Go had detected video capture software running on my PC, and I needed to stop it to run Sky Go. I can't find any video capture running. I did try stopping Screenpresso, which I use for screen capture, but I still get the message. Help also lists potential problem programs, and suggests how to find them in the Task Manager. Unfortunately, it doesn't recognise the scale of the task of checking a dozen programs against literally hundreds of processes/services. The programs listed don't appear in the apps list in the Task Manager.
How can I find the program that is causing the problem?
Note:
I have tried uninstalling/reinstalling.
Also - Sky Go works under a different Windows account, unfortunately I want to use it on the account where I am doing my work.
Any suggestions?
elkay62