@Faye34 wrote:Where is my reply apart from my own
absolute disgrace 12 years plus of a customer
@Faye34 this is a community forum of other Sky customers, not a method of directly contacting Sky customer services.
Unless you have Sky WIFI Max, the only guranteed broadband speed is what is received by your router/hub. To have a gurantee for a WiFi signal across your property you need to have the Sky Wifi Max package.
WIFI signals will be affected by numerous local environmental factors.