Re: Sky go not connecting on imac

I had the same problem and this worked for me. I’m using a mac mini on Sequoia 15.3.1

Uninstall the app 

Launch the Finder, go to the Downloads folder and delete ‘SkyGoInstaller.’ 

In Finder, go to the Applications folder and delete Sky Go app 

Remove Sky Go files 

In the Finder select Go to folder from the Go menu at the top of the screen. 

A dialog box should appear. Now copy and paste the following text into the box and press the return key: ~/Library/Application Support/  you might have to press return or click on it.

Select the Sky Go folder and delete it.

Also the com.bskyb skygoplayer file and delete

Empty Recycling Bin

Reboot the Mac

Download and reinstall Sky Go from the sky website select the imac version.

Once installed click on sky go app and it then took me to password which I re entered and its now working for me.