Re: Cant remove device
Thanks beardface, I can confirm that using Chrome to remove the device was successul. Firefox and IE did not work.
View ArticleRe: Will Sky remove device change limit during Windows 10 migration?
OOPPSS my bad sorry I missed the windows 10 issue so best I zip it lol.Being a Tech reason then yes Sky should reset customers devices.
View ArticleSky go on PS4 not playing sound on sports catch up
When watching sports catch up via Sky go on my PS4 the adverts play with volume then the programme comes on without volume but the picture is fine. Any ideas what is wrong? Have tried to reinstall the...
View ArticleRe: Sky go on PS4 not playing sound on sports catch up
Is this with a particular programme/episode or all sports catchup? Does it affect movies/entertainment channels at all? Any additional info will be useful.
View ArticleRe: Sky go on PS4 not playing sound on sports catch up
Appears to be all sports but other types of catch up seem to be fine as are the movies. Has worked in the past, can't remember exactly when it stopped, potentially when the app was last upgraded.
View ArticleRe: Sky go on PS4 not playing sound on sports catch up
Just one last though, does live sports TV work ok? Unfortunately I don't personally have a PS4 to test with, hopefully someone else can confirm. In the mean time I'll highlight it to the Sky team for you.
View ArticleRe: Sky go on PS4 not playing sound on sports catch up
Yes live sports are fine. It's not a big deal, as I don't often watch catch up, I'm guessing it's a bug with the app. Thanks anyway.
View ArticleRe: Sky go on PS4 not playing sound on sports catch up
Optical or HDMI amp...Mine works Fine via HDMI... Apps do have issues with converting AAC to optical DD5.1Iplayer did for ages... So this could be possible for only optical users..
View ArticleRe: unable to access media file (t:3137/c:4110)
Do you use any advert blocking sofware via your web browser because if so you need to either disable it when using Sky Go or add a rule to it that allows Sky Go to work.
View ArticleRe: Sky go on Asus zenpad 10 problems
Thanks for the link. Claims to be unavailable. Or not in the right country if opening in chrome.
View ArticleRe: SkyGo for Mac - When is it coming?
The new download player was launched about a month ago - that supports the current release of OSX.
View ArticleRe: SkyGo for Mac - When is it coming?
Happy that its finally been fixed, still frustrated it took so long. Thank you rscott for pointing this out to me. Regards, Chris
View ArticleRe: Windows 10/IE11 Silverlight 5 - Sky Go Error: T:6036/C:4110
Ignore Microsoft Update and try OLDER and NEWER drivers for the on board Graphics from intell and any descrete GPU extra from Nvidia HP may have added...Windows update is usally wrong and a more...
View ArticleRe: Updated tablet,now SkyGo does not work
The sky go app no longer works with my tablet. Yet again i am suffering problems with my sky account. I am struggling to find a reason to stay with sky. I have been a customer for over 10 years yet i...
View ArticleRe: Updated tablet,now SkyGo does not work
Which tablet do you have and what problems are you having now?
View ArticleRe: Will Sky remove device change limit during Windows 10 migration?
Johanna,Who did you speak to Customer Service people? If you did then that's their standard answer and is in fact correct. You need to ask them to put you through to the Tech Team who can help you out
View ArticleRe: Xbox One "An error has occurred"
There are a few reasons why this message can occur* The Sky iD being used doesn't yet have a contact email address (sign into sky.com and if asked for a contact address, update this)* The Sky iD being...
View ArticleRe: Error code 311 on my iPad and can't watch sky go
chefcraig wrote:I can't watch sky go on my iPad Why? Exactly what is happening when you try?
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