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Re: Error code 1310

 Hi Does anyone know if this has been fixed yet? - i guess not as I have just signed up to watch tin star with the same error code.. I think the answer is simple.. anyone whio has paid a subscription...

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My Sky Go Is Not Working On Mobile Keep Getting Message 'a Playback Error...

Anyone can help me to fix that..I am using iPhone x... Getting this issue from Tomorrow evening...

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Re: Error code 1310

It was first reported to Sky weeks ago so I guess people such as yourself are posting on here then the problem is ongoing.

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Re: Error code 1310

Have given up trying. Despite removing ALL relevant files, re-starting, doing it all again, quitting, signing in again, etc etc Same error code again and again.

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Re: My Sky Go Is Not Working On Mobile Keep Getting Message 'a Playback Error...

Have you tried deleting the app then rebooting your phone before installing the Sky Go app.

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Re: Error code 1310

The problem isnt at your end  it is at Sky's so as you have discovered deleting the app isn't going to fix it.

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Re: Sky Go

Have you tried deleting the app then rebooting your phone before installing the app again ?

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Re: Sky Go

Just tried that. Still the same.  Picture stops for a milasecond then goes back to normal for about 20 seconds then does same .

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Re: New Windows desktop app... Stutter

 wrote: wrote: wrote:  Since you are using Windows 10, chances are you are using Windows Defender. The following link is how to set exclusions in Windows Defender. What you want to exclude is in...

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Re: New Windows desktop app... Stutter

 wrote: wrote: wrote: wrote:  Since you are using Windows 10, chances are you are using Windows Defender. The following link is how to set exclusions in Windows Defender. What you want to exclude is in...

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Playstation 4

Every time I watch sky go extra on my playstation 4 it keeps coming up with error code 1004 and cannot play  I have uninstalled the app and re-installed but still not working can anyone help with this...

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Re: New Windows desktop app... Stutter

I cannot access windows defender on my laptop. It says my IT administrator has limited access to it??Did not know I had one on a personal pc.

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Re: New Windows desktop app... Stutter

Mine said the same. I just cancelled the pop up and tried again. It worked the second time. 

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Sky go Xbox one error

Shows an error has occurred please try later ......

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Re: Access to Sky Go in Europe

Hi, we did as told and having used our device in France, went back to the UK, logged on there (where it worked fine) but now back in Europe mainland again and Sky Go is still coming up with the same...

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Re: sky go abroad

Hello, I just wondered how this resolved if at all? Having similar problems except we did re-connect the device in the UK and back in EU again it isn't working - error 1314.Thanks!

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Re: Sky go Xbox one error

try again, just incase you didn't already

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Re: Sky Go

Any admins can fix this problem?  ItsI really annoying. 

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Re: sky go abroad

How long have you been in the EU  ?

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Re: sky go abroad

We also re connected in the UK before we returned to the EU. I understand the 30 days restriction but I have not been able to access sky go even though viewed content in UK and a UK resident.. Sky seem...

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