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Re: Sky Sports Mobile TV App

Have yiu tried deleting the app and then installing it again after a reboot ?

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Re: Sky Sports Mobile TV App

I have. This has worked previously but no longer does. Sky customer services have been no help at all

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Re: Sky go

Have you tried a reboot of your mac, and if that doesn't work it try a complete uninstall by following the guide here. You can ignore the date and time bit and after doing this do a reboot before...

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Re: sky go sign in

Just to be clear that you deleted the hidden folders found in the Roaming folder ?

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Trying to watch

TRYING TO WATCH PURCHASED FILM ON SKYGO app but get message that web address cannot be found, any help would be appreciated

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Re: Trying to watch

If you have purchased a film from the Sky Store then it can not be viewed via Sky Go but can be via the Sky Store itself online here or via the sky store app on a mobile device. Fro what you have said...

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Sky go app subtitles

When will the sky go app have subtitles like BBC and itv I player? 

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Re: SkyGo Not Working in France since a week ago?

No, i am not using a VPN.....sorry

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Re: Sky go app subtitles

Sadly there is no way to find out when and if this is going to happen.

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Channel 4 HD not on Sky Q app

Tried to set something to record on Channel 4 HD and it doesn't show in the app. 104 is just normal SD and channel 138 where it should be isn't listed. Any ideas why I can't see it?  Can see the others...

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Re: Channel 4 HD not on Sky Q app

I can't use the Q app to check it but it's in the correct place on the Sky Go app and the Sky+ app so maybe use that instead.

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Re: Sky Go download issues

It's working properly today with no additional actions from me. So it was definitely an Sky Go app issue.As I said in my above post I have all the relevant subscriptions. I wasn't trying to view a box...

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Re: Upgrade subscription to download shows

Cannot download and already subscribe to sky plus??

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Re: Channel 4 HD not on Sky Q app

Or you can see if it's there in the channel 804 slot.

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Re: Channel 4 HD not on Sky Q app

Yeah it's there on 804. Takes a while to scroll that far! Bit of a pain but it's a workaround. Wasn't going to install Sky+ or Sky Go just for one channel! Cheers Daz

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Re: Channel 4 HD not on Sky Q app

I think it depends on the correct region being set on the app but I wouldn't know how to set it as I don't have Q boxes.

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Re: Channel 4 HD not on Sky Q app

On Sky Q the region is set the postcode where it's installed. Which is strange cause mine seems to show London region but I live near Edinburgh which should definitely be in the Scotland region I'd...

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Re: Channel 4 HD not on Sky Q app

Yeah it defaults to London. It may change the region if you connect to the Q box but I'm not sure if it'll retain the region once you disconnect from it again.

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Re: Channel 4 HD not on Sky Q app

That sucks. Why can't it just keep the region it's set to! Damned if I can find an email address to report the issue.

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Re: Channel 4 HD not on Sky Q app

Have a look in the settings screens for a feedback option. That should give you the chance to email them and at least give feedback.

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