Play Button not working
In Sky Go I can access the guides but when I press play nothing happens on any of the programs I select. Recently did a software update and have never had this probelm before. Any ideas?
View ArticlePFE 9012
I’m trying to watch downloaded programs on my laptop and am getting the error code PFE 9012. Any suggestions as to what the issue is?
View ArticleRe: Play Button not working
Since you did the software update it might be worth deleting the app, rebooting the device and installing the app again.
View ArticleRe: PFE 9012
The only possible fix for this error is a complete removal of the app and hidden files, to do this follow the guide here. You can ignore the date and time bit.
View ArticleError message - Home OK, but away won`t work
Hi, My Sky Go that I use on an Android Tablet works fine when I am at home on my on wi-fi. However, away from home I keep getting an `unknown error message` - then an error code. I`m wondering if...
View ArticleSky q error on ipad
When trying to watch recorded shows or shows which are live I’m getting an error code. I’ve tried rebooting the sky w from our box and tried restarting but nothing works
View ArticleRe: Huawei p30 pro & sky go compatibility
It did work on my Huawei P30 Pro at first but it since stopped all of a sudden. wrote:I just upgraded my phone to Huawei P30 Pro and my sky go app has stopped working. When I try and log into the app...
View ArticleRe: EU Portability
Have same problem in France for last 2 weeks (worked fine before that) - same message as you "EU Portability". Have tried evry "fix" from every blog i could find without success but had no joy. Also...
View ArticleRe: EU Portability
How long is it since the device your trying access Sky Go on has been used with a UK based IP address?
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Re: Sky Go Update - Theme Incompatible
Hello all Think I have found the solution, this at least worked on one of my clients Microsoft Windows 7 laptops which was experiencing this issue. Use this guide to run troubleshooting on Aero theme...
View ArticleRe: EU Portability
Hmmm. My daughter accessed our Sky account via SkyGo on her device in the UK this week - no problem. In relation to the particular device i have tried it on, it is a few months perhaps since used in...
View ArticleRe: EU Portability
wrote:In relation to the particular device i have tried it on, it is a few months perhaps since used in the UK. Unless something has been changed (very) recently this seems odd as it worked perfectly...
View ArticleRe: EU Portability
Aha! So that makes sense maybe if the settings have changed. The specfiic device needs to log onto SkyGo in the UK minumum every 37 days. It is not sufficient to just log onto the account with another...
View ArticleRe: EU Portability
Maybe Sky found people abusing the logging in of Sky Go devices by other people in the UK to get around it too many and cracked down on it?
View ArticleRe: New Sky Go app not working on my mac
wrote:GreetingsI too am unabel to get the Sky Go app to work on my Mac Mini. I have deleted and downloaded multiple times. I am running latest OS 10.14.1 Mojave. When ever I open the Sky Go app, it...
View ArticleSky Sports Mobile TV iOS App Not Working
HI i use the sky sports mobile tv app brought through my itunes acount, when connected to any WiFi network i keep getting the same message pop up whichbis " Temporary network problem, There seems to be...
View ArticleRe: EU Portability
wrote:Aha! So that makes sense maybe if the settings have changed. The specfiic device needs to log onto SkyGo in the UK minumum every 37 days. It is not sufficient to just log onto the account with...
View ArticleSky Q app error watching recordings
Hi, was half way through watching a recording and it froze on the Sky Q app on an iPad , I can no longer watch any recordings, I get a unknown error message try again. Have uninstalled the app and re...
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