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Re: Sky go black screen

I'm having the same problem after upgrading to El Capitan 10.11.4. I spent half an hour on the phone to Sky yesterday who have then logged it and passed it on to technical support and promised a call...

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Re: Sky Go

I'm a bit confused as in your first post you said you see an error message - "An error has occurred please try again later" but now you saying you are seeing something different when signing into Sky...

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"An Error Has Occured, The Application Must Now Terminate"

I have already read the post related to this error message about checking the short and long date format. It did not work. It was working fine but all of a sudden this error message comes up but the...

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Re: "An Error Has Occured, The Application Must Now Terminate"

Is your language set to UK English and not American or any other country ?

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Re: "An Error Has Occured, The Application Must Now Terminate"

It's UK. Just noticed an interesting thing.  This error message comes only for SkySports2 not for all other Sports 1,3,4,5 etc., This is weird.

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Re: Sky Go App Stopped Working on Android Tablet

I've just updated to version 5.0.4.9 and still the same error(s).

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Re: "An Error Has Occured, The Application Must Now Terminate"

Could someone please help me? I was hoping I could get some help here as I don't want to waste my time in the phone with an agent who asks me to do every thing in the world and finally say we will...

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Re: "An Error Has Occured, The Application Must Now Terminate"

Are you using a Windows 10 PC , if so try this: Go to device manager > monitors > generic PnP monitor and then click enable device.

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Re: "An Error Has Occured, The Application Must Now Terminate"

No I am not using Win10, it's Windows 7

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Re: Game of Thrones S1E7 - Subscription required error message

Gave it a try there, no luck 😞 and other shows are working fine aaaaaghhhj

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Re: Game of Thrones S1E7 - Subscription required error message

Have you tried it on a different device, do you have access to a PC or Mac for example. Please note that if you do get it working it will register the device if you haven't used it before with Sky Go.

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Re: Sky Go App Stopped Working on Android Tablet

gg77,àaaaaaahhhhhhhhhh I was hoping the update would have sorted you out. This is now getting to be silly and IMHO sky need to get these issues sorted out.I'll see what I can do about them tomorrow

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Re: "An Error Has Occured, The Application Must Now Terminate"

Have you tried the other suggestions posted here ?

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Re: "An Error Has Occured, The Application Must Now Terminate"

The Date and time issue is related to Windows 10 upgrade.  But I tried that as well.  For me, it's a bit different because, I can watch other Sky Sports Channels except for Sky Sports 2. That's what I...

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Re: Sky Go not streaming on Android since update

Thanks for the advice and I tried that, but don't know if it worked. Because Sky Go assumes that a re-insert is a new device and reports that I have reached my device limit for this month, as I had to...

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Re: Sky Go not streaming on Android since update

Just uninstalling and re-installing the app should not affect the device registration, I've done that many times myself. Only clearing the app data wipes that information.

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Re: Sky Go not streaming on Android since update

I agree that is what should happen, but I did not clear any data, only uninstalled. It's asking me to register the device, the same as it was after the update

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Re: Sky Go Mysterious Device

Sky's systems have probably made a mistake. At worst anyone with common sense can see you would never have deliberately removed 4 devices. I had a strange problem last year. I removed a device to make...

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Re: Sky Go Mysterious Device

jonny8159,I need to check something and will get back to you. Do you or any members of your home own an iphone??

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Re: Sky Go not streaming on Android since update

,I need to check on something and will get back to you.

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