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Re: Sky Go Upgrade Required message

The device has to be Android 5 or above.

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Re: Sky go app

Hi what I am going to do is I am going to give up because I don’t have any hope that it will work 

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Re: Sky Go Upgrade Required message

Beta version of the app has support for Android 4.4 

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Re: Sky Go Upgrade Required message

It will not work on my Samsung tablet Android 4.4.2 and Sky have informed me that it will not.

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Re: Sky Go Upgrade Required message

Try this link https://play.google.com/apps/testing/com.bskyb.skygo  accept T&C and your device will get a beta app from the Google Play which supports Android 4.4

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I can’t watch sky go in France today

I can't watch sky go in France today 

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Re: I can’t watch sky go in France today

Why not? Error message? What happens when you try?

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Re: Sky Go app not working

 hi. Yes, it had been frustrating. I looked at the e-mail address registered to my account and found that somehow sky were using an e-mail address I created recently. I previously had the Skygo app...

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Re: Sky Go and F1 Catchup

download the Sky Sports app 😋

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Re: sky go buffering

I was in the cmputer industry for greater then 40 years and this looks like old age problem.  he software was not written by a company whose primary business is not computing and probably due t sloppy...

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Re: sky go buffering

I don't know about the software development approach, although I suspect there may be some truth in what you suggest - certainly this problem would have been picked up from a limited release strategy,...

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Re: sky go buffering

There were several rounds of testing with the app and a few different test groups (I was in one of them)No one reported the buffering issue. None of us on the beta have seen it since then either.

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I cant get the air rewards app. Why doesnt sky do it when other providers do

Why cant I get the air rewards app. Thought sky was supposed to do it

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Re: I cant get the air rewards app. Why doesnt sky do it when other providers do

The Air rewards app is nothing to do with Sky. Sky run their own reward program via the MySky app.

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Re: sky go buffering

Right - so a piece of software got released to customers that has exposed problems not recognised in beta. It happens. It's happened to dev teams I've run. Normal responses includeAdvise affected...

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Re: sky go buffering

 wrote:There were several rounds of testing with the app and a few different test groups (I was in one of them)No one reported the buffering issue. None of us on the beta have seen it since then...

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Sky sports mobile help

I have the sky sports mobile app that has been working fine for the 2 weeks I've been using it, now today playstore did its usual updates one of which was the app and now it wont let me in  This is the...

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Re: Sky sports mobile help

It might be that because of the update the app is being wrongly seen as a new device when it isn't, all you can do is what the message and contact Sky customer support as I should imagine they would be...

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Re: Sky sports mobile help

I have emailed sky as it suggested but wondered if there was a way I could sort it while waiting for a reply.  Thank you for your reply though.

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Re: Sky sports mobile help

Sadly there isn't   as only Sky can fix this for you,

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