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Re: Stuttering sky go app

  Hi, do you mean that there is a delay between what is on the laptop screen and what is on the TV screen? Or that the picture/sound is, for want of a better word, jumpy?

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Re: Stuttering sky go app

No, not a delay. When it's connected to the tv via HDMI, the stuttering is on both the tv and laptop screen. But when I take it out and just watch it on my laptop, there is no stuttering at all....

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Re: Stuttering sky go app

 No, not a delay. When it's connected to the tv via HDMI, the stuttering is on both the tv and laptop screen. But when I take it out and just watch it on my laptop, there is no stuttering at all....

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Re: Stuttering sky go app

When you plug into the TV go into the display settings and change it so it doesn't show on both screens. Just make the TV the main monitor and choose to only show on 1 screen.

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Re: watching on laptop sky HD

 - It sounds like you don't have HD within your TV package. You can upgrade to add HD on sky.com

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Re: Netflix

 @Thanks for your response. I have tried clicking on forgot my password but I get a message saying no account found with this email address. That is the email address I used for my sky account. Any...

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Re: Netflix

  If you open the Netflix app on the Sky Q box and press the left arrow when you get to the main Netflix screen it will bring up the sidebar, go down to the bottom of the menu and click Get Help. This...

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Re: Disney+ doesn’t recognise my email address

Hi   Thanks for your post. What's the exact message you're getting? Is this on the Q box or the Disney Plus website?On the email from Sky you will have received an Activation link that you need to...

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Re: watching on laptop sky HD

I highly doubt adding a HD subscription will change anything.

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Re: Skygo extra

Have a check online now to see if the option to upgrade/change to the Signature pack is available, if you haven't already managed to do it 🙂

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Re: Netflix

  thanks so much. I can see the email address now the only issue is that it has been set up @outlok.com instead of @outlook.com so I'm not actually able to get a password as the email Netflix has...

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Re: Netflix

  Yeah of course, there are two ways:Online:Sign in to Netflix.com.Hover over the profile icon in the top right hand corner.Select Account.Select Change email or Change password.Enter your new...

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Can’t watch on sky go only download to box

I'm trying to watch a series on sky go (our girl) and it doesn't allow me to watch it, on,y download to box.normally I can just watch as I go - whole point really as if I wanted to watch on tv I...

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Re: Can’t watch on sky go only download to box

No BBC series can be watched by Sky Go as the BBC themselves doesn't allow it so your only option is to watch them via your Sky box. If you have recorded all the episodes when they were broadcast on...

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Re: Can’t watch on sky go only download to box

Or maybe try the iPlayer app/website?

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Re: How many devices can access sky go at any one time

Are you sure about viewing on 2 devices at a time? I'm a sky customer for over 20 years, they always have an excuse not to give anymore extra without paying for it!

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Re: How many devices can access sky go at any one time

This is what Sky says: Sky Go: UK/Ireland only (plus whilst visiting the EU). Download using Wi-Fi signal. Register up to 6 Sky Go devices. Concurrent online viewing on 2 devices (4 with Sky...

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Re: How many devices can access sky go at any one time

The limit will be different if the app is connected to a Q box. Try not connecting to the Q box, if you are, and see if you can use 2 at the same time.

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Re: Stuttering sky go app

 Ah legend, that's worked like a dream, thanks for the help! 

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Can’t watch sky Atlantic on sky go ipad

Can't watch sky Atlantic on sky go when press play it says please upgrade your subscription I have full package. Thanks 

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