Re: Sky go from sky Q box keeps freezing. I’m using pad pro and iPhone
Have you noticed if the Sky Q box has lost network connection whenever the app loses connection? I'm wondering if it could be that something is causing the Q box to drop from the WiFi? Or vice verse...
View ArticleDisney +
Hi! I've just signed up for the free trial for Disney + through Disney website. It won't let me log into the app on my sky Q box why is this? Do I need to sign up through sky?
View ArticleRe: Disney +
Hi no you don't need to sign up through Sky. I signed up direct with Disney and mine is ok I have read however over the last 10 days there have been other users with problems signing in which Sky are...
View ArticleRe: Disney +
Hi 👋 thanks for your reply. It's good to know I don't need to start up another subscription through sky. I went through the help link you sent and that didn't work when I updated the software. The...
View ArticleRe: Disney +
wrote:Hi 👋 thanks for your reply. It's good to know I don't need to start up another subscription through sky. I went through the help link you sent and that didn't work when I updated the software....
View ArticleRe: Can’t catch up on Sky Atlantic Programs
I can only get episode 1 to play on my PS4 and the Windows app. For the Windows app look in catch up>Sky channels>Sky Atlantic and then select the Ultra HD menu.For the console app just go catch...
View ArticleRe: Someone is using my Sky via the Sky Go app without my permission
Unless that person log out of the app themselves (so they would be unable to log back in with your new password) then I'm afraid it isn't possible to stop anyone from using it who knows your previous...
View ArticleRe: Doesn't recognise my subcription
No but I had NOWTV and they had a problem with my username there (I was a trial user at the start). It is the same company.
View ArticleRe: Doesn't recognise my subcription
NowTV is run as a seprate company so the ID you had with them will not work with Sky so what you need to do is to set yourself up a Sky one and use that: https://www.sky.com/help/diagnostics/sky-id/sky-id
View ArticleRe: Sky go from sky Q box keeps freezing. I’m using pad pro and iPhone
No sure how to check if the Sky Q box has lost it's wireless connection as it's hard wired to the sky hub, the reason I asked about the broadband was it all worked fine when I was connected to Virgin...
View ArticleRe: Can’t catch up on Sky Atlantic Programs
Thank you i got it to work on windows appI would never have looked in ultra hd because i dont have ultra hd so why is it in there lolStill doesnt work on the android app because it only shows on...
View ArticleRe: Can’t catch up on Sky Atlantic Programs
I can find episode 1 in a few places on iOS with it showing the aired date but it still gives a subscription error regardless. I imagine it'll be listed somewhere on Android with the aired date but...
View ArticleRe: I can’t get my recorded programmes on my skygo app anymore?
Thank you! It prompted me to check my WiFi connection (probably should have anyway!) and it now works! Thanks
View ArticleRe: Sky go from sky Q box keeps freezing. I’m using pad pro and iPhone
If you go to the settings option on the Q box's main menu you will see an option on the right hand side for "network connection" with either a tick or cross. The device using the app and the Q box...
View ArticleSky Q and sky go
My skygo app on iPhone won't sync with skyq box, I've tried watching a programme on sky go but I get error saying sorry something went wrong, I've tried reinstalling the app but no joy
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