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Re: issue downloading preview film

Its a preview of It snows in Benidrom - booked it through Sky VIP . Im using edge - in my macbook pro

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Re: issue downloading preview film

Have you tried using a different web browser instead of Edge ?

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Re: issue downloading preview film

Hi yes tried safari and chrome - boththe same - very annoying!

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Re: issue downloading preview film

It could be a fault so all you can do is to call Sky about it: https://www.sky.com/help/articles/sky-vip-contact-us#get-in-touch

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Sky Go Extra on Xbox Series?

I have Sky Go but apparently I need Extra to watch it fully on an Xbox. Any idea how I add it to my package please? Been trying for ages! Thanks

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Re: Sky Go Extra on Xbox Series?

 wrote:I have Sky Go but apparently I need Extra to watch it fully on an Xbox. Any idea how I add it to my package please? Been trying for ages! ThanksYou need Sky Q Multiscreen  That's if you want to...

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Re: Sky Go Extra on Xbox Series?

Hi, all I want to do is watch live sky TV channels like I can on my tablet, but it won't let me on Xbox unless I get Go Extra?

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Re: issue downloading preview film

Thanks anyway!

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Sky Go in France

When we go to France this summer we will be staying in an Airbnb which has WiFi. Will the Sky go app work for live tv? Or is it downloads only?

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Re: Sky Go in France

You can not watch live TV via Sky Go outside of the UK unless you are a Sky Ireland customer, this is due to brexit. If you want to view downloads you must download the content while in the UK and even...

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Re: Sky Go Extra on Xbox Series?

 Sky Q recordings can't be watched via a gaming console.  You will need to call Sky and ask them to add Sky Go Extra to your account if it doesn't show as a reward for you via Sky VIP which can be...

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Sky Go only works on Wi-Fi on iPhone

Sky Go won't stream on my iPhone using mobile data, works fine on Wi-Fi and tethered to iPad. Any suggestions?

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Re: Sky Go only works on Wi-Fi on iPhone

Have you got location settings turned on via settings on your iphone as this does need to be turned on when using mobile data.

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Re: Sky go not working on ipad

I have the same issue and have called sky about this and their solution worked for about 30 mins.  I have been with Sky for over 2 years. I am sure that the issue has got worse since sky glass was...

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Re: Unable to get sky go working on iPad Pro ver 15.3.1

That device management link does not work 

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Re: Sky Go not working on iPad

Having the same issue, Worked fine yesterday

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Sky go not working on ps5

Won't allow any programme to be watched on ps5

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Re: Sky go not working on ps5

 What is happening as you haven't said ?

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Re: Unable to get sky go working on iPad Pro ver 15.3.1

 That is becaue it has changed since that post, so try this link: https://www.sky.com/myaccount/tv/manage-devices

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Re: Sky go app asking me to upgrade subscription to watch catch up

Update - after a private chat we advised to call in to resolve the issue with the sky ID sign in

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