Re: My sky go is telling me to contact you with the error code PFE 4001
The Sky expert was useless. They did nothing but ask me to provide all my login information several times and give no explanation for the error or how to fix it. I got tired of them asking for more...
View ArticleRe: Sky Go problems
Thanks for escalating this. We’ve sent Tiger+Cub an invite to chat.
View ArticleRe: Sky go error. I have uninstalled but error when re-installing.
We are still looking to help you @MSPU8 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
View ArticleRe: My sky go is telling me to contact you with the error code PFE 4001
Hi @TAdams3369 It's normal for us to want to verify your identity ahead of accessing your account & troubleshooting your issue. Your feedback however is appreciated 🙂 If you change your mind in...
View ArticleRe: My sky go is telling me to contact you with the error code PFE 4001
I verified my account at least 3 times and the sky expet failed to give any indication of potential causes of my issue or to even address my issue. It was ridiculous in the extreme!
View ArticleRe: My sky go is telling me to contact you with the error code PFE 4001
I think what happens if they would take the details of your issue and feed it through another team to look into, probably the apps team and when and if they hear back they should then update you.
View ArticleRe: My sky go is telling me to contact you with the error code PFE 4001
I felt like they were just probing me for more login and personal details with no concern for my issue, which to me feel like a scammer or some other fraud. I cannot be the only one having this issue,...
View ArticleRe: My sky go is telling me to contact you with the error code PFE 4001
@TAdams3369 wrote:I felt like they were just probing me for more login and personal details with no concern for my issue,If you mean your login to the Sky Go app then I think this is reasonable to ask...
View ArticleRe: Sky plus not supported
The sky+ app is no longer available to downloadand and there is no TV grid view in the Sky go app TV guide but if you open the Sky go app then scroll down to the channel you want to remote record from...
View ArticleSky GO error messages
Hi, I am prevented from watching on Skygo woth a code1510 error mesasage
View ArticleRe: Sky GO error messages
How long have you been a Sky Tv customer ?Have you ever left Sky then returned after being away for 18 months or more ?
View ArticleRe: Sky GO error messages
I've been a customer for over 20 years and haven't left and came back
View ArticleRe: Sky GO error messages
@MarkHughes19 To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the...
View ArticleRe: Sky GO error messages
Thanks for escalating this. We’ve sent MarkHughes19 an invite to chat.
View ArticleRe: Sky plus not supported
I tried this on the sky go app on the iPhone that doesn't work there is no text are you referring to sky go on a tablet ? Thanks
View ArticlePaid £5 For Sky Go Extra ... But Still Unable To Access My Q Box Recordings...
I have a Sky Q Box and Sky Signature. The Sky Go App can access tv channels and set up recordings on the Sky Q Box, But not view the Recordings made. Resets and reinstalls have not rectified the...
View ArticleRe: Paid £5 For Sky Go Extra ... But Still Unable To Access My Q Box...
@Velc wrote:I have a Sky Q Box and Sky Signature. The Sky Go App can access tv channels and set up recordings on the Sky Q Box, But not view the Recordings made. Resets and reinstalls have not...
View ArticleRe: Paid £5 For Sky Go Extra ... But Still Unable To Access My Q Box...
Thankyou for your reply. Sky have sold me Extra telling me i could. Even on the phone the tech team don't know that.
View ArticleRe: Paid £5 For Sky Go Extra ... But Still Unable To Access My Q Box...
My Sky Q box wont switch on the ability to link to Sky Go... but Go App on my Laptop was connecting without the ability to view Recordings before i upgraded with the extra £5 a month charge.
View ArticleRe: Paid £5 For Sky Go Extra ... But Still Unable To Access My Q Box...
@Velc wrote:My Sky Q box wont switch on the ability to link to Sky Go... but Go App on my Laptop was connecting without the ability to view Recordings before i upgraded with the extra £5 a month...
View Article