Re: Issues with sky go on Mac
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...
View ArticleRe: Skygo app crashing on MacBook
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
View ArticleRe: Sky Go won't load on MacBook Pro
Hi there, @judge280. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...
View ArticleError code 1304
Hi, I am getting error code 1304 on the SkyGo App.New Sky Customer, but Sky Sports App does work.Post Code is listed on my profileUninstalled, ReinstalledRebootedNo VPNNot on beta version500Mb broadband
View ArticleRe: cant load sky go on my MacBook Pro - it runs on macos Sonoma 14.1.1
Hi there, @Phil160.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...
View ArticleSky Stream Black Screen
So I have Sky Stream and I'm constantly experimenting a black screen when selecting a program to watch. This happens whether I'm using the TV Guide or an app. The menus work fine but can't play the...
View ArticleSky Go please upgrade your subscription
New to Sky. Have sky stream with Sky Ultimate TV. When trying to play any shows on Sky Go mobile app I get the message "To enjoy this service, please upgrade your subscription". Is there something I...
View ArticleWatching live F1
I have upgraded my account so that I have the f1 channel but it continually tell me to upgrad. I can only watch f1 live on my phone on the sky go app
View ArticleRe: Issues with sky go on Mac
I am facing the same issue consistently on my Mac M1 every single day for 20+ times a day, it's so frustrating! Can you please invite me as well to the private conversation?
View ArticleStaff account
Fraudelent behaviour an unathorised user is dialling into my Sky account I am trying to change my Sky ID been trying for 3 hours and spoken to 14 people - HELP
View ArticleRe: Staff account
@Val33 Are you saying they are accessing your Sky Go account (where you have posted on here) ?
View ArticleAdding a new computer to sky go
I have changed my Apple laptop, and the Sky Go app installed during transfer cannot locate my Sky Q
View ArticleRe: Adding a new computer to sky go
Hi @Alma19 I would try removing your old device Product Settings | Sky.com and remove and reinstall a fresh copy of Sky Go Sky Go Installer | Sky.com
View ArticleRe: Sky Go App doesn't work on Sequoia
Hi there, I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...
View ArticleRe: Sky Go no access
Having exactly the same issue - just got a new laptop (Dell XPS), have installed the latest version of Sky Go. Double click the Sky Go Icon which asks me do I want to allow app to make changes to the...
View ArticleRe: Sky Go no access
btw I have uninstalled and reinstalled, reactivated the 'watch via sky go' option on my Sky Q, turned off my sky q box so pretty much at the end of my options. It works fine on my Iphone app, but not...
View Article