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Re: Issues with sky go on Mac

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Re: Skygo app crashing on MacBook

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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Re: Sky Go won't load on MacBook Pro

Hi there, @judge280. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Error code 1304

Hi, I am getting error code 1304 on the SkyGo App.New Sky Customer, but Sky Sports App does work.Post Code is listed on my profileUninstalled, ReinstalledRebootedNo VPNNot on beta version500Mb broadband 

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Re: cant load sky go on my MacBook Pro - it runs on macos Sonoma 14.1.1

Hi there, @Phil160.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Sky Stream Black Screen

So I have Sky Stream and I'm constantly experimenting a black screen when selecting a program to watch. This happens whether I'm using the TV Guide or an app. The menus work fine but can't play the...

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Sky Go please upgrade your subscription

New to Sky. Have sky stream with Sky Ultimate TV. When trying to play any shows on Sky Go mobile app I get the message "To enjoy this service, please upgrade your subscription".  Is there something I...

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Watching live F1

I have upgraded my account so that I have the f1 channel but it continually tell me to upgrad. I can only watch f1 live on my phone on the sky go app 

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Re: Issues with sky go on Mac

I am facing the same issue consistently on my Mac M1 every single day for 20+ times a day, it's so frustrating! Can you please invite me as well to the private conversation?

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Staff account

Fraudelent behaviour an unathorised user is dialling into my Sky account I am trying to change my Sky ID been trying for 3 hours and spoken to 14 people - HELP 

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Re: Staff account

@Val33 Are you saying they are accessing your Sky Go account (where you have posted on here) ?

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Re: Watching live F1

@shanerg On what device as you seeing this upgrade message ?

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Adding a new computer to sky go

I have changed my Apple laptop, and the Sky Go app installed during transfer cannot locate my Sky Q 

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Network connection

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Re: Sky Go App doesn't work on Sequoia

Can we re open the case please!

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Re: Watching live F1

I'm trying to watch on my sky Q box. 

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Re: Adding a new computer to sky go

Hi @Alma19   I would try removing your old device Product Settings | Sky.com and remove and reinstall a fresh copy of Sky Go Sky Go Installer | Sky.com

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Re: Sky Go App doesn't work on Sequoia

Hi there, I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Re: Sky Go no access

Having exactly the same issue - just got a new laptop (Dell XPS), have installed the latest version of Sky Go.  Double click the Sky Go Icon which asks me do I want to allow app to make changes to the...

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Re: Sky Go no access

btw I have uninstalled and reinstalled, reactivated the 'watch via sky go' option on my Sky Q, turned off my sky q box so pretty much at the end of my options. It works fine on my Iphone app, but not...

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