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Re: Error code 1304

Hi there! Thank you for escalating this. We have sent an invite to @StallionMan.

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Re: Sky go not working on MacOS Sequoia 15.1.1 - error message 001

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Re: Error Code 1310

Hi there! Thank you for escalating this. We have sent an invite to @AMG2020.

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Re: Connection to Sky Q box

Hi there, @PatG77. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Re: Connection to Sky Q box

@PatG77 wrote: internet throughout the house is boosted  If that's being done by hardware which uses wireless client device separation then communication between the main Q box and the Go app may be...

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Re: Issues with sky go on Mac

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.  

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Re: cant load sky go on my MacBook Pro - it runs on macos Sonoma 14.1.1

Update-We we closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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'Sky Go quit unexpectedly' error

Hello everyone,I'm having trouble with the Sky Go app. Whenever I try to open it, the app closes unexpectedly, and I receive an error message saying "Sky Go quit unexpectedly." This happens every 10...

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Re: Connection to Sky Q box

Thanks for the response but although I am reasonably tech savvy, I have no real idea what this means and also how to fix it

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Sky go crashing

I've used Sky Go on a Mac for years - recently it's started quitting unexpectedly a lot at least once each time I use it  - is there a new issue with Sky Go on Macs?

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Re: Sky Go dropping out

Hi Dex, thanks for your message and I'm pleased to learn that it's not only me experiencing this problem. It does appear, however, that it's not going to be resolved anytime soon😡 All good wishes.

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Sky Go Desktop - End of support for Mojave and Catalina

Hi, everyone 👋🏽In order to ensure that we are able to provide the best possible experience whilst using Sky Go, from time to time we have to look at stopping support for older operating system...

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Re: Sky go crashing

@chillireg Does this apply: https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Desktop-End-of-support-for-Mojave-and-Catalina/m-p/4846196#M141031

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Re: 'Sky Go quit unexpectedly' error

@Lal123 Does this apply: https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Desktop-End-of-support-for-Mojave-and-Catalina/m-p/4846196#M141031

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Re: 'Sky Go quit unexpectedly' error

No, it doesn't. I'm using Mac Sequoia 15.1.1 version.

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Re: Sky go crashing

No l don't think so - I am running Sonoma

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Re: Sky go crashing

@chillireg To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the...

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Re: 'Sky Go quit unexpectedly' error

@Lal123 To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the...

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Re: cant load sky go on my MacBook Pro - it runs on macos Sonoma 14.1.1

sorry still need help as not sure what to do to get skygo to work on my macbook pro

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Re: 'Sky Go quit unexpectedly' error

Thanks for escalating this. We’ve sent Lal123 an invite to chat.

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