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Re: Sky Go not working. Problems on account

@ShellSmrt This is an ongoing fault at present so it isn't just an issue with your account.

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Re: Sky Go App on Fusion5 Window11 Tablet PC

Hi there MijoX , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...

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Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other...

After adding Sky Cinema to my package, I can watch on my Sky Q box, but I tend to use Sky Go on my Apple TV device to watch movies. I have a multiroom subscription and everything else works (Sky SPorts...

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Re: Unable to watch live tv on Sky Go on iPad

Hi. Since 15.01.25 I've been unable to watch "live" Sky programmes (Sport and Cinema) on my IPhone. Phoned Sky who didn't seem to understand the issue; sent a new broadband router which hasn't fixed...

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Re: Sky go app not working

Hi thereI'm having exactly the same issue.can anybody help please?Thanks

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Re: Unable to watch live tv on Sky Go on iPad

@tbrownwindsor What is happening when you try to watch these live programs, do you see an onscreen message and if so what does it say ?

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Re: Unable to watch live tv on Sky Go on iPad

I get black screen with whirling wheel in the middle. I too am in Kirklees.

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Re: Getting "please upgrade your subscription" on Sky Go for anything I try...

I'd love to see this formally addressed, I missed premier league matches I wanted to watch over the weekend. A service I pay for!

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Re: Getting "please upgrade your subscription" on Sky Go for anything I try...

Yeah Sky have never openly came out to address the problem.

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Re: Getting "please upgrade your subscription" on Sky Go for anything I try...

Does Sky actually read these?I've been a customer for 19 years but the lack of any proactive communication from them about this is making me consider leaving 

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Re: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other...

@nealb62 wrote:After adding Sky Cinema to my package@nealb62 When did you add Sky Cinema to your package ?

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Re: Getting "please upgrade your subscription" on Sky Go for anything I try...

I don't blame you.I only joined last Wednesday and I'm already frustrated with them. Sky go won't even work on my Son's PS5 It says i need whole home which I have.I would have thought Sky technical...

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Re: Unable to watch live tv on Sky Go on iPad

I too get black screen with whirling wheel in middle then after a couple of minutes Sky Go is disabled. When I try again the same happens.

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Re: I can't watch Sky Sports, but have a subscription

So I assume that there is a discount off bill because of this?? 

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Re: Getting "please upgrade your subscription" on Sky Go for anything I try...

I've not managed to get any discount yet. I've asked every time I've spoke with Sky.  

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Re: Unable to watch live tv on Sky Go on iPad

No onscreen message, just a black screen and a whirling cog wheel ... if I click back, nothing happens. I literlly have to close the app and try again ... only to get the same black screen and nothing...

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Is Sky Go free with Sky Stream Subscription?

Can someone give me a definitive answer on this. I have a Sky Stream sub and need to know do I get Sky Go as part of that Subscription or do I have to add whole home to get Sky Go? Thanks

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Re: Unable to watch live tv on Sky Go on iPad

Nothing - just a black screen and the 'wheel of death'

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Re: Unable to watch live tv on Sky Go on iPad

In addition to this continuing issue I have spent over an hour on the phone to Sky who clearly didn't understand the issue but they have kindly sent a new broadband router.... hasn't resolved the Sky...

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Re: Is Sky Go free with Sky Stream Subscription?

@Cooper0007 That depends on what device you want to use the Sky Go app on, if anything other than a console then you need no further subscription. If you plan to use a console then you would need the...

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