Re: Cannot connect to TV from Sky
The forum is customer to customer support, you won't get a direct response from Sky here. The lack of responses suggests that not all that many people are having this issue (there are only a handful...
View ArticleRe: Sky go device registration
If every IP change triggered a new device registration then how would a device continue to work between different WiFi networks and different 3G/4G connections and the constantly changing IP addresses...
View ArticleRe: Sky go device registration
Same here - my phone and tablet are regularly used on different networks. They change between BT Business FTTC, leased line, EE 4G and A&A ADSL broadband. I've never seen the device registration...
View ArticleRe: PS4 Sky Go - Error code 1414
Just wondering if there's any update on when this error will be fixed. It has been disrupting my viewing for 2 weeks now. Every 10 minutes, I have to close the application and go in again.
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Re: Cannot connect to TV from Sky
I have spoken with Sky about the same problem. They said it is teething problems with the new app (only out since tueday) and they expect it to be fixed in the next 72 hours, and to just retry every...
View ArticleRe: PS4 Sky Go - Error code 1414
No update as yet, I've asked the team if there is any further info though.
View ArticleRe: Errors on Xbox One Sky app
I also have this issue but I have SkyGo, I watch Sky on my mobile through the SkyGo App. As soon as I got the error on my Xbox One I went straight on my mobile app to check it was working & sure...
View ArticleRe: Errors on Xbox One Sky app
Sky Go extra is required to use the app on consoles,regular Sky Go simply wont allow you access.
View ArticleSkyGo "You will need to be a Sky TV customer with the relevant pack to watch...
I've just switched from my Xbox 360 to my Xbox One for SkyGo - I have Skygo Extra with 4 devices Devices were full so i removed the xbox 360 to make room for the one - now the xbox one is telling me i...
View ArticleRe: SkyGo "You will need to be a Sky TV customer with the relevant pack to...
What program are you trying to watch, if it is something from the boxset section then you need the Family Bundle before being able to view it as Sky Go Extra doesn't allow access to boxsets.
View ArticleRe: SkyGo "You will need to be a Sky TV customer with the relevant pack to...
For any device registration or subscription errors you will need to call Sky as only they can look into it for you. There is nothing the community can do to help eith this unfortunately.
View ArticleRe: Sky go device registration
Sorry where did I say I 'needed' to use a VPN to access SKY? I don't need to. I also don't need to use anti-virus or a firewall but common sense dictactes their use. I am a UK sky customer - and use...
View ArticleError 6013/4110 via a MacBook
Hi, I am getting the error despite having tried a number of the suggested solutions. Have followed the advice to select Silverlight preferences and deleted the file in application storage but no...
View ArticleRe: Error 6013/4110 via a MacBook
Does this help: 1) Naviagate to Library/Application Support/Micosoft/PlayReady2) Rename the file mspr.hds to mspr.hds.OLD3) Log back into Sky Go and click 'Watch live TV', this time you should see a...
View ArticleRe: Error 6013/4110 via a MacBook
No idea I'm afraid as I am not a Mac owner but a quick Google finds this
View ArticleRe: South Park series 9 ep9 c:1010 error
Thanks - just watched the episode and it's all sorted now.
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