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Channel: All Sky Go posts
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Re: "New" Sky Go Windows Desktop App. Black Screen Then Locked Out.

Are you saying sky have released software that for it to work needs you to disable AV protection? Behave yourselves! I managed to get away from the black screen, I had to add manual firewall rules for...

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Re: Sky go app registering as a new device.

As  has said Smy will help ypu to get this registered if you are unable to but you will need to contact them about it.

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Re: Sky go app registering as new device and I cannot watch in browser anymore

The device li.it is inposed on Sky by the content providers. If you are unable yo register the app then contact Sky support and they will help you with this.

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No sound on sky sports app - iphone 5c

The sky sports app picture is working fine. All other apps working fine but the sky sports app has no sound on my iphone 5c. Tried adjusting the volume but no joy.  Any help please? 

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Re: Sky Go on my xbox one encounters error then shuts down

I don’t know what else to suggest, I know the app has an issue with the latest dashboard in the alpha ring. I cannot even sign on to test if I get the ame issue as you🙁 Edit: My app crashes to the...

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Re: New Win 10 sky go app

Is there a solution, i've run as administrator, tried disbling firewalls but nothing is working. I just get error code PFE 4306 when i try to play anything

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Re: Sky Go on my xbox one encounters error then shuts down

Are you on an alpha/beta build, or the standard production XBOX build?

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Re: Sky Go on my xbox one encounters error then shuts down

I can confirm that this is happening to me also. I have reset the Xbox which deleted absolutely everything. Reinstalled TV from sky and it still doesn't work.

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Re: Sky Go on my xbox one encounters error then shuts down

But are you running the test dashboard or the standard non-test version? I’m running the alpha test version and it crashes also but we need to know if the non-test version is also crashing so we can...

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Re: Sky Go on my xbox one encounters error then shuts down

My XBOX One X is on the standard production build, and the Sky app is working okay.

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Re: Sky Go on my xbox one encounters error then shuts down

Mine is doing the exact same. Hopefully just a Sky go app issue that can be easily fixed. No doubt we will not recevie any sort of refund for the down time......Who would of thought paying for a...

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Re: Sky Go on my xbox one encounters error then shuts down

wrote:Mine is doing the exact same. Hopefully just a Sky go app issue that can be easily fixed. No doubt we will not recevie any sort of refund for the down time......Who would of thought paying for a...

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Re: New windows desktop app, full screen mode glitch..

Aw, that sounds frustrating too.Seems like there are some issues with the new desktop app, lets hope they fix them soon.

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Re: Sky Go on my xbox one encounters error then shuts down

As far as I am aware it isnt. How would I find this out?It was working the other day and now for some reason I am getting the same issues as the above poster

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Re: Sky Go on my xbox one encounters error then shuts down

You would know if you was enroled in the beta (inssider) programme, has the dashboard software been updated recently? If the last update was some time ago then you’re not running the test version

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Re: SKY GO CONNECTING ISSUES (002)

Hi Dave - We're having exactly the same problem - the App worked for a few days and now all we get is the message. If by any chance you get a reply from Sky that resolves the problem could you publish...

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Re: Sky Go on my xbox one encounters error then shuts down

Nope havent enrolled in the new dashboard. Any ideas why the error might be appearing Annie?Thanks

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Re: Sky Go on my xbox one encounters error then shuts down

No Idea, I’ll pass this info on to the sky bods 👍🏻

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Re: Sky Go on my xbox one encounters error then shuts down

Thanks Annie, appreciate the help!

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Re: Sky Go on my xbox one encounters error then shuts down

Could everyone with this issue give us your OS version Settings >> System >> Console info >> OS Version Thanks

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