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Re: new sky go desktop app

I ended up completely uninstalling, deleting directories and reinstalling (after finding a download link because it thought it was still installed). It now works but I lost about 20 hours of downloaded...

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Re: Problem with My Sky app

Yes, I tried the fix a problem section, but that came up not with a figure but said my broadband could be performing better.  However, when I look at the router statistics,  the speed is perfect  at 80/20

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Re: SKY GO No longer working on laptop

Thanks for link 

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Re: problem with sound quality on new sky go app

yes deleted it reinstalled it deleted it again installed it again still have the problem also picture stuttery.Wish there were some other way to watch as before via the sky website

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Re: new sky go desktop app

The app works s unusable because of the jittering and poor sound quality. Can we turn back to viewing on browser. Sky cannot leave customers with an unusable service.

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Re: New Sky Go Desktop app - black screen not working

I fixed mine with a windows update with the .net framework not being up to date on windows 7

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Re: Sky Go - Error Code: 9903 on MacBook Pro (New Sky Go App)

I've just had the same issue on my mac, closing quicktime player did the job & allowed me to view the content, agreed the app is terrible though & sky support are useless, if its not on their...

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Re: New Sky Go Desktop app - black screen not working

Same issue on my Mac laptop. Needs sorting as is total rubbish.

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Re: Sky Go Player Overheating Mac

I’m having the same problem but the only short term fix i could come up with is to put it on a cool surface ( desk ) and it should stop the noise but the heat is still a problem 

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Re: Sky Go on Apple TV

Sky just updated the Sky Go app for macOS to match the iOS app, so I hope this is a step towards Sky Go coming to Apple TV.

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Re: Sky Go app won't work windows 7

 wrote:On your browser clear cookies and cache. Restart the browser and go to the website and you can use it like the old days This doesn't work for me  I'm meant to be having someone from Skys...

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Sky go was working fine until... Error code PFE 5003

Anyone know what this error code is? It was working fine.  I was downloading and watching what I wished to watch and now I have this error code everytime I try and play a download.

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Re: Sky Go on Apple TV

 wrote:Sky just updated the Sky Go app for macOS to match the iOS app, so I hope this is a step towards Sky Go coming to Apple TV.Sky still haven't changed their plans - Apple TV support isn't...

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Re: Sky Go - Windows 10 app not working

 wrote: uninstall Sky Go and Sky Sports/Cinema, plus and Cisco Videoguard programs which might be listed. Then reinstall from the link @ianpaul1 posted. Start that app, login and see if you can play...

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Re: Sky Go app for MAC

HiNo error message just goes blank. Everything you try and watch I get a blank screen.CheersGary

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Re: Problem with My Sky app

I would post a new thread in the fibre board and ask one of them to check the router stats.If they say it's all okay then maybe wait 24hrs for it to update on the app.

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Re: SKY GO CONNECTING ISSUES (002)

Can anybody tell me how to uninstall the Sky Go app please. I can't carry out the first step of the 'possible' fix because I can't uninstall Sky Go as I can't find it.  I right click on it in start...

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Re: Sky Go - Windows 10 app not working

 wrote: wrote: uninstall Sky Go and Sky Sports/Cinema, plus and Cisco Videoguard programs which might be listed. Then reinstall from the link @ianpaul1 posted. Start that app, login and see if you can...

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Re: Sky Go - Windows 10 app not working

 wrote: wrote: wrote: uninstall Sky Go and Sky Sports/Cinema, plus and Cisco Videoguard programs which might be listed. Then reinstall from the link @ianpaul1 posted. Start that app, login and see if...

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Re: Sky Go - Windows 10 app not working

If it's the one shown in your screenshot, it's the old Silverlight based one, so can be ignored. just install the new one from the link given and try it.

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