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Re: New Sky Go Desktop app - black screen not working

 wrote:Just do what I do and just carry on using the website.Tried that and it shows a screen telling me I need the new app installed and.................................... well you know the rest lol.

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Re: New Sky Go Desktop app - black screen not working

Just need to delete the cookie that Sky sends you.Though you have registered the new app now so would have to phone Sky again and hope they give you another device change to use

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Re: uninstall sky go Mac app

 wrote:Make sure you've selected the processes tab at the top of task manager.I did and it wasn't there yesterday........................ I'm flippin sure it wasn't............................ no...

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Re: New Sky Go Desktop app - black screen not working

 wrote:Just need to delete the cookie that Sky sends you.Though you have registered the new app now so would have to phone Sky again and hope they give you another device change to use Please tell me...

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Re: uninstall sky go Mac app

Yeah, just the videoguard process. Any other Sky Go processes will close by themselves when you exit the app.

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Re: uninstall sky go Mac app

 wrote:Yeah, just the videoguard process. Any other Sky Go processes will close by themselves when you exit the app.Cool thanks.  Will do it later and get back if my old brain lets me remember to

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Re: New Sky Go Desktop app - black screen not working

To be fair I wouldn't even bother. They'll be shutting down the website version soon anyway so probably not worth the time and effort to switch back to it.

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Re: uninstall sky go Mac app

 wrote:Yeah, just the videoguard process. Any other Sky Go processes will close by themselves when you exit the app.Well I'm now rid of the two apps and have successfully deleted all Cisco folders....

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Re: New Sky Go Desktop app - black screen not working

Already have. Looks like I'll be going back to dubbing on to dvd recorder for the moment then. The way I used to catch up on stuff when away from home. Thankfully I haven't upgraded to Q yet, so the...

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Re: New Sky Go Desktop app - black screen not working

If you want to you can download to the old Sky Go download player and the content will still be available to view 30 days after downloading

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Re: New Sky Go Desktop app - black screen not working

  wrote:If you want to you can download to the old Sky Go download player and the content will still be available to view 30 days after downloading I've still got that installed but it won't allow me...

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Re: New Sky Go Desktop app - black screen not working

What happens when you try to log in?

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Re: PFE 9903 error on my macbook.

Same here, it's a bit of a joke really when accessing through the website worked perfectly fine. At least if you're going to force the use of an App at least make sure it works!

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Re: uninstall sky go Mac app

 wrote:Yeah, just the videoguard process. Any other Sky Go processes will close by themselves when you exit the app.Well that worked partially but replying fully here is going to completely hijack this...

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Re: skygo app not working

Hi  You can download the app from this link direct from Sky: http://desktopclient.ott.sky.com/skygodesktop/SkyGoInstaller.exe

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Re: New Sky Go app

This is a long shot  but some other members have managed to fix this by disabling the realtime scanner in Windows Defender.

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Re: Sky Q iOS app & BBC channel listings

Thanks for the info. I must say I find this very odd, I’ll try reinstalling the app to see if that springs it into life. i didn’t realise you could still use the old HD app - makes you wonder why they...

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Re: Sky Q iOS app & BBC channel listings

Guess they had to create a new app as it can't access your Sky Q planner? I'm not sure.

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Re: New Sky Go app

 wrote:This is a long shot  but some other members have managed to fix this by disabling the realtime scanner in Windows Defender.Well would you credit it!!!  I tried this just now...

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Re: New Sky Go app

Have fun with those viruses

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