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Re: Sky go getting a revamp

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Maybe deleting the old Q app might help?


Re: Sky go getting a revamp

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 wrote:

Maybe deleting the old Q app might help?


Thanks - I tried that and still no luck.

problems with sky go on mobile

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Ive had sky go on my mobile for a long time now all of a sudden when i try to watch or downlaod i get "YOU WILL NEED TO BE A SKY CUSTOMER WITH THE RELEVANT SUBSCRIPTION"

this is really as i have whats needed to get sky go,i have multiscreen

Re: problems with sky go on mobile

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Have you checked to see whether you are logged into the correct account on your Sky app? Some people end up with multiple Sky IDs so you need to make sure you login with the one that has your Sky go subscription attached to it.

Re: Sky sports player not working since update

Re: Error code CIE-2000 - Sky Sports desktop app

Re: problems with sky go on mobile

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Ive always had the same id and password nothing has changed

Re: problems with sky go on mobile

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It seems to be only certain programmes ive just tried to download  on catch up something on MTV and its worked fine,thats weird


Re: problems with sky go on mobile

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Something may have gone wrong with your package then, you may want to check with Sky tha you still have everything you pay for.

Error code 50-9.404

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Getting this error code when trying to download programs. Never had it before   Any suggestions 

Re: problems with sky go on mobile

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What are you trying to watch/download? Some programmes cause an error currently on the Sky Go apps so maybe it's one of those.

Re: New Sky Go App Won’t ‘find’ Sky Q Box

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Same issue for me. New app downloaded. Doesn't detect sky q box. Everything restarted and redownloaded. Still not working

Re: Skygo & BTSport

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So BT is now available on Sky but on Sky Go you can only record when will BT Sport be available on Sky Go??

Re: Skygo & BTSport

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Bt Sport is available via a Sky subscription only in Ireland at present and as for it being available via the Sky Go app there is no news on when this might happen.

Re: Error code 50-9.404

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This error code has been reported by other member of episode 4 of Manifest so hopefully Sky should be aware of the issue.


Re: Error code 50-9.404

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Not trying to watch or download manifest but other programs

Re: New Sky Go App Won’t ‘find’ Sky Q Box

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 Hi again i still have problems with the skyq app sometimes connects others not.  i already have the old sky go app.  Will this new sky go app replce the skyq or do we still need it for skyq i'm a bit confused as usual!  Also will it be for android tablet and when will it appear for download or do we have to ait for the latest skyq update being rolled out please 

Sky go error 50-9.400 on Sky go on my mobile. Can’t get to sky go

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Error message above shows when trying to use skygo app. Seems to have appeared after apple update to ios12.4 last night. 

Random Sky1 and SkyAtlantic programmes not available

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Hi can someone help? I've been watching Der Pass (on demand) happily on a console SkyGo app then all of a sudden the other night it said "You need to have the correct Sky package to watch this programme."

 

I can find some SkyAtlantic programmes I can watch on demand and not others. I've not changed my package at all. It's quite strange.

 

Any ideas why? Is it a bug? An update from Sky they've not notified us about?

 

Thanks

Re: Random Sky1 and SkyAtlantic programmes not available

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 wrote:

Hi can someone help? I've been watching Der Pass (on demand) happily on a console SkyGo app then all of a sudden the other night it said "You need to have the correct Sky package to watch this programme."

 

I can find some SkyAtlantic programmes I can watch on demand and not others. I've not changed my package at all. It's quite strange.

 

Any ideas why? Is it a bug? An update from Sky they've not notified us about?

 

Thanks


Could they now be in Box Sets?

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