As @oj01 has said you would need to reinstate multiscreen so you can view your recordings on your tablet as cancelling has taken this function away,
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Re: Recording on Skybox are no longer appearing on Sky Go app on my android tablet
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Sky go extra upgrade
Why is it so difficult to upgrade to sky go extra.i can't find it anywhere on the app or on the website
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Re: Sky go extra upgrade
The only way to get it added is by calling Sky.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
When asked why you are calling try saying nothing as the bot should then route your call to an advisor.
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Upgrading my product impossible on app
I'm trying to upgrade my iPad to a Mac via the app but the app isn't allowing me. Keep getting technical error messages but it's been doing this for days now. I have to start the process from scratch time and again with exactly the same result. Any ideas anyone? Please don't tell mei should call customer services or sales because I can't bear doing that, it's so painful.
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Re: Upgrading my product impossible on app
This dorum is solely for the Sky Go app, you issues does not seem to be with Sky Go
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Remote Recording on Sky+
Can someone tell me if it's still possible to remote record on Sky+? I know you used to be able to use the Sky+ app but that's no longer available. Using the Sky Go app, I find the programme, press record once on sky box, and it says the request has been sent but it doesn't record.
Even if it were to work, we have two sky boxes, so how does the app to know which box to send the recording to?
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Re: Sky Go on PS5 - error a18b42e2 and 69bcb666
Had the same problem on my PS4. Worked out it was the IPV4 internet address. Logged into the router settings (Linksys) and clicked on "Release and renew". Once that IP address was renewed sky go app would work.
Hope this helps
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Dfe1 code
Does anyone know how to fix error code DFE1?
Every time I try and download something from sky go to my ipad ,the DFE1 error code appears. I have turned the iPad on and off, deleted and reinstalled the app and it's still showing same error code
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Re: Dfe1 code
Do you have Sky Go Extra on your account as this is needed before you can download content to the app.
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Return of sky items
moved to account and billing
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Re: Sky Go iPad can’t delete failed downloads
I've recently encountered this issue on both iPad and iPhone (latest iOS on both). I agree that deleting and reinstalling the app is a great waste of time so what's the practical solution SKY?
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Re: Sky Go Storage Issue on iPhone for downloading offline “There isn’t enough storage on your devic
I'm having the same issue! Can someone please help me??
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Re: Sky Go Storage Issue on iPhone for downloading offline “There isn’t enough storage on your devic
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
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Re: Sky Go Storage Issue on iPhone for downloading offline “There isn’t enough storage on your devic
Hi there! Thank you for escalating this. We have sent an invite to @Weeza.
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Sky go error 1526
When i try to download through skygo i get the above error, is there any fix?
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Re: Sky go error 1526
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
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Re: Sky go error 1526
Hi there! Thank you for escalating this. We have sent an invite to @Garyh1984.
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Re: Sky go on iPad - error code 50-2 previously worked ok
Unable to get live IPL cricket using ipad on Sky Go. Error code 50-2 appears. Have sky go extra and only using my ipad.
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Re: Sky go on iPad - error code 50-2 previously worked ok
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
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Re: Error Code 1410 Sky Go
I have a full Sky package including Sports, but cannot access SkyGo on my laptop. It works fine on my phone.
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