I take it you use this email address as a login, if so try logging into your old account and removing the email address (household or communication) by adding something else then saving the change, you can do this here:
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Re: Sky go
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The second puck will not work
My second stream puck can't get it to work, do I need a password
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External output blocked
Trying to use skygo app on samsung tablet Nave insta.lled, uninstall, reinstalled, updated, allowed permissions etc please help
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Re: Sky Go starts to load and then just disappears on new Windows 11 laptop
Hi did they resolve the pro please
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Apps
My stv player is not working
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Re: Sky Go starts to load and then just disappears on new Windows 11 laptop
Any help with this issue please
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Re: External output blocked
Do you have the device connected or casting to something ?
In permissions have you allowed pictures and videos ?
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Re: Sky go
We are still looking to help you @Mia13 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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Sky Go App will not load on Mac
Morning - I have been watching Sky Go on my Mac with out issue for years but now when I try to open it I get a message saying "Downloading Updates" then that disappears and I get this quit message. I have been reporting it to Apple but it keeps doing it.
My Mac is MacOS High Sierra - appreciate any help - thanks
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Re: Sky go error 1410
I have installed Sky Go on a new computer, and logged in under my old credentials and I cannot watch SkySports despite having the right package and being connected to my SkyQ box.
I also reset my password, but this didn't help.
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Re: Sky go error 1410
Would you like Skys messaging team to contact you via here about this ?
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Netflix
Why can't I access Netflix through sky which I am paying for
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Re: Netflix
Feel free to tell us what is happening and is this on Sky Q ?
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Re: Sky Go Download Update hangs. No go Sky Go.
Cleared out the registry, then went to my local library and there it seemed happy to install.
Also fixed the long standing problem I've been having downloading programmes.
So just installing it on a different network seemed to be the answer.
What a pile of **bleep**e.
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Re: No video, only audio - Desktop update 24.1
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Re: No video, only audio - Desktop update 24.1
😂 you are most welcome!
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Re: No video, only audio - Desktop update 24.1
Hi Murphy I think I've fixed it check my post below
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Re: Watching Sky on Apple MacBook with new M3 Chip
Yep, using Rosetta fixed the issue on my MB Air M3
Thank you.
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Re: Sky go login error
I've got the same problem
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Re: Sky go login error
What same problem, can you provide some details ?
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