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Re: Sky go.


Re: Sky go.

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@Florence004 wrote:

it will not allow me to watch skygo on my tablet? 


What is happening, what onscreen message are you seeing ?

Re: Sky go.

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It says something like i am not  permitted  to watch it in this country, Bosnia,  and refers me to watching skygo abroad.

Re: Sky go.

Re: Sky go.

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Presumably you are referring to Bosnia not being included on the list.  It is however in Europe,  so why should sky discriminate against the country.?

Re: Sky Go macOS app does not open after latest update.

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I am on Sequois Dev 15.1 on a new MacBook M3 and was having real trouble.  I moved the Sky Go App to the correct folder, then uninstalled it and rebooted.  I downloaded the Sky Go Installer (making sure it was the 2nd August Version), right-clicked the installer and ticked the Open in Rosetta box.  It worked after that though I had to sign in again as I had manually cleared all the Sky Go files from:

~/Library/Preferences/

~/Library/Application Support

~/Library/Caches/

~/Library/Logs/

~/Library/LaunchAgents

~/Library/Cookies

~/Library/Group Containers

My Disney+ on mini box is t opening

No signal for all channels


Sky q box keeps losing connection to hub

thank you all for answering

Re: Sky Go quits unexpectedly (MAC)

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After months I am still unable to use sky go at all on my mac. I have deleted all the files multiple times and emptied my trash. 

 

The app used to open and say the 'quits unexpectantly' error- now it just bounces in my toolbar and then dissappears (no written notification). I am soo far beyond my patience! Technology Rage is real!

Re: Sky Go quits unexpectedly (MAC)

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@SRose17 wrote:

After months I am still unable to use sky go at all on my mac. I have deleted all the files multiple times and emptied my trash. 

 

The app used to open and say the 'quits unexpectantly' error- now it just bounces in my toolbar and then dissappears (no written notification). I am soo far beyond my patience! Technology Rage is real!


Have you downloaded the latest version of the installer from the Sky website?

 

 

Re: Sky Go quits unexpectedly (MAC)

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I am following the link from the sky website so I assume it is the most recent version? I click the mac installer. 

 

That downloads fine. Then it tries to open the sky app- it just bounces around then disappears. When I search the sky go app and open it, it does the same 😞

Re: Sky Go quits unexpectedly (MAC)

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What version of MacOS do you have?

 

Also have you tried downloading the installer in a private/incognito browser just to make sure it's not cached anything stale.

Re: Sky Go quits unexpectedly (MAC)

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Latest installed and all working again for me now, Thanks to the community reps for pushing the issues for us.


Re: Sky Go quits unexpectedly (MAC)

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Mac High Sierra 10.13.6. 

 

I tried the incognito browser suggestion (after deleting the sky go files and emptying trash) and it still does the same thing. Once the Sky go installer is finished the sky go app just bounces and disappers and I can not open it even when clicking directly on the sky go app in my applications. 

Re: Sky go.

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@Florence004 wrote:

Presumably you are referring to Bosnia not being included on the list.  It is however in Europe,  so why should sky discriminate against the country.?


@Florence004 Bosnia is indeed in Europe but Sky talk about the European Union (EU) in the link which @caesarome supplied which currently Bosnia is not part of 

Sky are not discriminating against Bosnia its simply due to them not being part of the EU 

Re: Sky go grid view

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I have searched for an answer but to no avail. I have sky go on iPhone and iPad. On iPad I can get grid view fir to menu. However my iPhone will not and just lists programmes. Surely if it works on my iPad then it should work on iPhone. Otherwise sky have two apps doing things differently.please help.🤔

Xbox series x

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Hello, when we put our Xbox on to watch something it will go to a black screen and cut out every 5 minutes we've tried turning it off at the plug and factory resetting the tv. Does anyone else have this problem? Playing games is fine it's literally just watching stuff

Re: Sky go grid view

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@ConfusedGraham wrote:

I have searched for an answer but to no avail. I have sky go on iPhone and iPad. On iPad I can get grid view fir to menu. However my iPhone will not and just lists programmes. Surely if it works on my iPad then it should work on iPhone. Otherwise sky have two apps doing things differently.please help.🤔


Apps can work differently for the size of screen on the device, you don't need 2 separate apps 🙂

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