Hi John, Just to let you know (if you didn't already) that SKY appear to have solved the Player problem we were both experiencing. The new 5.0 version appears far more stable across Windows versions and although far from perfect it's at least 'fit for purpose'. No Error code 1949, no random drops in resolution. There's still a lip-sync issue but I suspect that related to 'hardware acceleration'. Better late than never I guess.
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