Hi, I have finally got the app wokring up to a point, have got picture but it is now seeming to echo quite a bit. (A bit like watching MaxHeadroom for all of you of my age who remeber that ;-) )
I unistalled skygo and cisco then went start>this PC>top right hand corner search menu>typed sky>once everything had finally loaded anything to do with skygo I deleted>once deleted, typed in Cisco deleted everything again.
I then ran my CCleaner and wiped all that. Scanned the registery on CCleaner and clicked fix all issues.
Rebooted
Loaded sky go via I.E.
Clicked on download for windows as previous
Clicked run, once installed restarted laptop
Double clicked link on desktop
Once Skygo app had loaded I clicked on it and to my amazement it opened.
I have noticed the longer I leave it playing the less the echo effect.
I hope this helps someone else because this has been driving me crazy