Exactly the same thing has been happening to me since the app was updated.
wrote: My PS4 automatically updated SkyGo today and now it is even worse than before!
Before - probe to lag and bring up the spinning wheel.
Now - I cant watch ANY channel for longer than 10/15 mins before the screen goes black. Channel still works as menu strip comes up no problem. If I change channel & go back, it’ll work fine again. Most of the time I have to force quit the app and start again.
This is the same as I now can’t even watch On demand without it going black and spinning icon AGAIN. Terrible experience and I don’t get this on SkyGo on any of my other devices on the same network.
Already attempted resetting WiFi network (numerous times over months - speed is fine), deleting app and reinstalling.
SKY PLS FIX THIS APP TO WORK RIGHT!!!
Side question - WHY can’t the app optimise for full screen on iPhone X?! I buy a phone to make use of its screen & the app can’t offer it!