Same problem. Still not fixed, not impressed.
wrote: Hi,
I have full sky package, with sky go extra and have been using my PlayStation to watch sky go, it updated automatically a few days ago and since this I have been unable to use Sky Go. I can log in, and then I get a message stating “you must be a sky customer with the relevant package” - I am a sky customer with the relevant package!?
Also got got a new PS4 for another room at Xmas and this is the same not allowing me to watch once logged in correctly.
Please help!
wrote: Hi,
I have full sky package, with sky go extra and have been using my PlayStation to watch sky go, it updated automatically a few days ago and since this I have been unable to use Sky Go. I can log in, and then I get a message stating “you must be a sky customer with the relevant package” - I am a sky customer with the relevant package!?
Also got got a new PS4 for another room at Xmas and this is the same not allowing me to watch once logged in correctly.
Please help!