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I say apparently, because 3 years of knowing about this and doing nothing doesn't bode well. Especially as a few people with knowledge in this thread are saying it is a pretty easy fix.
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The thing, while the problem maybe easy to fix in certain circumstances it may be very difficult to implement the change without changing lots of back end systems which can take a long time to get rectified.
Im not really defending them here, as for a pay for service it should actually work, but I can understand the complexities of it behind the scens.