So I have Sky Stream and I'm constantly experimenting a black screen when selecting a program to watch. This happens whether I'm using the TV Guide or an app. The menus work fine but can't play the program. Sometimes I get sound but no picture sometimes I get nothing. I've tried factory resetting the puck and it's connected to the internet via ethernet (I've also tried WiFi). The only thing that seems to sort it is unplugging the stream pic. But surely this isn't the only way. Currently this isn't fit for purpose. Any advice would be greatly appreciated.
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