Its confusing
On the mysky website when I go into my details and account info it has an account number for Sky Glass, which I don't have and its not my account number.
When I click the link you gave and select link my account it says its ready to go but when i click next it has
Ready to go
Thanks xxxx
You've created a Sky iD. Now you can access a whole world of entertainment with Sky using your email - take a look at Sky.com to see what you can look forward to.
but then when I click next it says
Unfortunately, we can't complete your order online
Please call for assistance.