Re: Keep getting PFE9001-IH error Also cannot record
Hi @hammers123 No doubt somebody will move you to https://helpforum.sky.com/t5/Sky-Go/bd-p/skygo
View Articlecode 1310 trying to watch sky go
I signed up to sky tv as a new customer a couple month ago, tv is working grand but sky go is giving code 1310 when trying to watch someting. I don't want to be sent a link to chat if there is long...
View ArticleRe: code 1310 trying to watch sky go
@84kilhi Is your account linked to your Sky ID as per this: https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
View ArticleRe: code 1310 trying to watch sky go
Its confusing On the mysky website when I go into my details and account info it has an account number for Sky Glass, which I don't have and its not my account number. When I click the link you gave...
View ArticleRe: code 1310 trying to watch sky go
@84kilhi wrote:Its confusing On the mysky website when I go into my details and account info it has an account number for Sky Glass, which I don't have and its not my account number. Have you had Sky...
View ArticleRe: Can't watch anything
I switched it off at the wall n it came back on so I think it will be same for u hope this helps
View ArticleRe: Error opening SkyGo on iOS
Thanks for thr eply. I followed all your suggestions. My name was entered wrongly in my SkyID but that didn't make any difference. I still get the same error. MySky app works fine btw.
View ArticleSkyGo on MacBook
MacBookPro running Ventura. SkyGo installs fine. App icon appears in applications but when clicked nothing happens. Nada.I have checked in the library and elsewhere for any SkyGo references, there...
View ArticleUnable to watch Frasier this morning due to rights restrictions.
I normally watch Frasier each morning on my Windows PC or my Andriod phone via Sky Go. However this morning both devices display a message saying that the programme is unavailable due to rights...
View ArticleRe: Sky Go not working on MacBook Air m2
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Just look out for the colourful bubble to start the...
View ArticleRe: Unable to watch Frasier this morning due to rights restrictions.
@Alang4 What series and episode number are you seeing this message again ?
View ArticleRe: Error opening SkyGo on iOS
@Chrisannesam To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the...
View ArticleRe: SkyGo on MacBook
@Chrisannesam Does this work for you:https://helpforum.sky.com/t5/Sky-Go/Sky-Go-still-not-working-on-Macbook-Pro-with-Sequoia/m-p/4916701/highlight/true#M143638
View ArticleRe: Error opening SkyGo on iOS
Hi there! Thank you for escalating this. We have sent an invite to @Chrisannesam.
View ArticleRe: Sky Go still not working on Macbook Pro with Sequoia
Hi. Thanks for the reply.I followed your steps.The process completes sucessfully. I have no issues with missing components.SkyGo still refuses to open when the icon is clicked.C
View ArticleRe: Sky Go still not working on Macbook Pro with Sequoia
Hi C Not sure what to suggest mate - did you delete any existing application? Are you sure, you are trying to open the right app now? Do a search in your finder for Sky Go... i've just noticed my 'App...
View ArticleRe: Sorry problem contacting the server for skygo on tablet
Ok I do have ah vpn running but don't use it so il delete that to see what happens thanks
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