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Re: error code pfe 4100

  Try a complete uninstall as per the guide here. You can ignore the time and date bit and once you have done this do a search and make sure everything Sky and Cisco related has been removed then do a...

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Re: Sky go error 91-1

Same here from sunny Crete - was working this morning now error code on iPhone and iPad

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Re: Error Code 91-1

Sky have put out this statement on Twitter: We are aware customers may currently receive one of multiple errors when attempting to view Sky Go on iOS, Android or Web. This has been reported to support...

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Re: Sky Go app stopped working on android

same on ios, it was working a few hours ago and now  getting error message 911-1, advised to reinstall the app, now its saying device needs to be recognised make sure your connected to the internet,...

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Re: Says I’m not on Internet but I am

 wrote:Sounds as if it’s a Sky problem. I wonder if updating to iOS 12 has caused it. I don't think it is related to that as this is happening on various different platforms and not just IOS as per...

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Re: Sky go error ... when will it be fixed?????

This is totally unacceptable from sky, paying customers raised the issue an hour ago and they seem to be doing little to fix it!!!!! 🤷🏻‍♂️🙄😡sky should have a compensation service and when customers are...

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Re: Sky Go app error code not authorised

Phoned Sky about the problem. Was told they were working on it!

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Re: Sky go error 91-1

Same here! 

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Re: Sky Go app stopped working on android

 My post above explains why this is happening to us all.

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Re: Sky go error 91-1

Must be a general problem.... service must be down at mo... grrrr

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Re: Sky go error 91-1

It is a Sky problem as per this statement: We are aware customers may currently receive one of multiple errors when attempting to view Sky Go on iOS, Android or Web. This has been reported to support...

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Re: Sky Go app error code not authorised

As usual they are fast to take subscription fees but slow to deal with technical problems 😡 This problem has been known for over an hour!!!!

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Re: Sky Go app error code not authorised

They are working on it : We are aware customers may currently receive one of multiple errors when attempting to view Sky Go on iOS, Android or Web. This has been reported to support teams who are...

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Re: Sky go error 91-1

Having same problems tried reinstalling ,virgin works ,sky need to get act together 

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Re: A playback error occurred

From Sky on Twitter: We are aware customers may currently receive one of multiple errors when attempting to view Sky Go on iOS, Android or Web. This has been reported to support teams who are currently...

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Re: Sky Go app stopped working on android

just saw it after i posted, thanks for the info. i haven't been able to get sky go on my laptop for about 6 mnths either

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Re: Sky Go app error code not authorised

Sky are very good at taking our monthly subscription fees but very slow at fixing technical problems!!!!im sitting in Germany and was happily watching the QPR game on sky go and then the dreaded 91-1...

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Re: Sky Go app stopped working on android

 wrote: i haven't been able to get sky go on my laptop for about 6 mnths eitherWhen Sky get this working again start a new thread on here giving some more details about what is happening, error...

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Re: Sky go error ... when will it be fixed?????

Well this is the first trouble on sky go for 8months for me and I watch it most nights.. also they have tweeted that they are investigating so we will give them a chance to rectify it now that I'm over...

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