Re: SkyGo app connecting to wrong box
I managed to work around this issue as i experienced the same thing recently.Create a custom firewall rule which prevents your laptop or macbook from communicating to other devices on your girlfriends...
View ArticleRe: Low sound with sky go app through amazon fire
This issue appears to have first surfaced in an update released by Sky in September;cf. https://helpforum.sky.com/t5/Sky-Go-Apps/Sound-quality-on-sky-go-app/m-p/3071369 There has been at least one...
View ArticleUnable to watch something - only available to download
Hi, Was wondering if anyone could help. I am trying to re-watch Call the Midwife on the SKYGO App however it wont let me press play and only gives me the options to 'Download to sky box in HD' or...
View ArticleRe: Unable to watch something - only available to download
This is happening due to a rights issue and because the program is a BBC one. The BBC will not their programs be available on the Sky Go app as they want you to use their iplayer app instead so this is...
View ArticleRe: Unable to watch something - only available to download
Oh okay thank you for your help!
View ArticleMaximum number of people in household
Anyone else had a message,every time they try to download films which worked before. Saying you have reached the maximum number of people who can download this title. I only have 4 of the 6 devises...
View ArticleRe: Maximum number of people in household
There isn't a maximum number of people who can download so I'm guessing it's the maximum number of times downloaded? You can only download things a maximum of 2 times.
View ArticleError message on Sky Go
Hi. So an error message keeps appearing on my Sky Go app whenever I want to watch something online: it’s states, ‘Sorry, something went wrong. There has been a connection error. Error code: SPS3.’Can...
View ArticleRe: Error message on Sky Go
I have yes, and it still appeared 😕Thanks for the suggestion though, literally all help is appreciated
View ArticleRe: Error message on Sky Go
Try deleting the app then disabling the Wifi connection on your iPad before rebooting it, enabling wifi again and then installing the app once more.
View ArticleRe: Error message on Sky Go
Yes, I literally just did this (deleted the app, then re-installed it and signed back in) - it worked! 😄Thank you very much for your help 🙂
View ArticleTo enjoy this service, please upgrade your subscription
This happened to me last week and wouldn't let me watch anything at all even though I have subscribed to basically everything on sky. It worked for a few days but has now said I can't watch anything...
View ArticleRe: SkyGo and SkyQ connection
This worked on my son's laptop when he came back from Uni (we also uninstalled an old Sky Go Desktop app and updated the newer Sky Go app). When he logged in to the updated Sky Go app he didn't connect...
View ArticleCannot watch movie. Error code: 50-7
Hi. I cannot watch the majority of the movies I have downloaded to my sky q box on my ipad. The option is simply not available for the most, not all, of them. The option to download to ipad is...
View ArticleRe: Cannot watch movie. Error code: 50-7
I believe I have found the reason. I cannot watch movies downloaded in UHD on my ipad. It seems to let me watch ones that have downloaded in HD or SD. Still annoying, but I think this is the reason.
View ArticleRe: Error Code 50-7
I get this error code when trying to watch a movie downloaded in UHD to my sky q box, on my ipad. It will not allow me to do this. If I re download the movie in HD I do not get this error.
View ArticleRe: Sky Sports Mobile TV issues
I have exactly the same issues. App is telling me I have no current subscription even though the money came out of my bank last week. Have emailed Sky twice and phoned them once and still waiting...
View ArticleSky Sports mobile TV error when trying to sign in ( Authentication error,...
I had this problem nearly a month now on my Samsung Note 3 Android phone, I've tried everything & no luck still, missed all the football over Christmas. Sky Help by phone haven't got a clue. Is...
View Article