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Re: My Sky App

I'm having the same issue. Downloaded the my sky app, but can't get past the sign the t&cs bit. Tried everything that has been suggested

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Re: Deleting sky go from broken device

 The fact that the device is broekn doesn't matter as all you need to do is to delete it's registration here: https://secure.sky.com/device-management Do note that we can only register one device per...

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Unable to access terms & conditions on my sky app

Any advice on how to use the my sky app on apple iphone? Unable to accept the terms and conditions so cannot access my account.

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Re: My sky app not letting me input star numbers

Chadders1970 wrote:Ive got sky talk shield and on the my sky app it won't let me input star numbers Which device?What OS.?etcAre you doing it from received call list, adding manually or adding from...

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Re: Unable to access terms & conditions on my sky app

CLC wrote:Any advice on how to use the my sky app on apple iphone? Unable to accept the terms and conditions so cannot access my account.Hi  Have you tried deleting the app and installing it again?

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Re: Unable to access terms & conditions on my sky app

 A possible soloution is to use a web browser and login to your online account here: https://mysky.sky.com/portal/site/skycom/mysky And go to view your latest bill as it should then prompt you to...

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Sky go and sky video player

Had to download sky sports video player to watch sports on sky go once used I'm unable to watch Sky films etc  on sky go it says you need to register the device its already registered to Skysports...

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Re: Sky go and sky video player

Hi  I don't quite follow here so why can't use watch movies and sport via Sky Go when using Internet Explorer ?

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Sky Go Player Overheating Mac

I'm using a MacBook Pro which can handle an entire Adobe suite on several screens, Spotify and an unpresidented amount of tabs open in my internet broswer - at the same time. However, I try and watch...

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Re: Sky go and sky video player

It registers as a different device so you'll need to register it again for both.

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Sky Go logging out constantly

It seems like I'm having to log into Sky Go every  30 mins for the Sky Go player (MacBook Air) to function. The whole process is quite tedious, I have to close the Sky Go app, log out in safari, log...

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Re: My sky app not letting me input star numbers

If you are adding it from the received list you need to swipe swipe left to star and right to block.

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Re: Sky go and sky video player

ianpaul1 wrote:It registers as a different device so you'll need to register it again for both.Correct but that means you lose a device because you have to use Sky video player to watch Skysports which...

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Re: Sky go and sky video player

I get the same problem with the Sky Cinema player and the silverlight Sky Go. Once the new Sky Go app releases they’ll register as the same device, along with Sky Sports player. 

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Re: Sky go and sky video player

ianpaul1 wrote:I get the same problem with the Sky Cinema player and the silverlight Sky Go. Once the new Sky Go app releases they’ll register as the same device, along with Sky Sports player. Thanksis...

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Re: Sky go and sky video player

It’s PC and Mac. I have no idea when they’re going to release but I’d guess early next year. It’s a very nice app and I’m sure you’ll like it 😀

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Re: Sky go and sky video player

ianpaul1 wrote:It’s PC and Mac. I have no idea when they’re going to release but I’d guess early next year. It’s a very nice app and I’m sure you’ll like it 😀Thanks I'll close this post now thenmerry...

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Re: Sky go and sky video player

You should be able to use the silverlight Sky Go to view sports channels by the way.Did it not let you view them on there?I would swap back to the silverlight Sky Go if you want to watch sports and the...

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Re: Sky go and sky video player

ianpaul1 wrote:You should be able to use the silverlight Sky Go to view sports channels by the way.Did it not let you view them on there?I would swap back to the silverlight Sky Go if you want to watch...

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Re: Sky go and sky video player

Okay I don't have sports subscription so no idea on that.The Sky Cinema player is registered as the same device as the Sky Sports player, if you want to watch films

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